Open to opportunities

Kay User

@kayuser9

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Childcare business owner and licensed notary delivering organized, family-centered operations.

United States

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What I'm looking for

I’m looking for a role where I can apply my organized, people-centered operations experience—office administration, customer service, and compliance—while supporting families and delivering consistent, high-quality service.

I’m a childcare business owner and Licensed Texas Notary Public with 10+ years of experience across administration, customer service, and people-focused operations. I’m known for strong organization, attention to detail, and a team-focused approach.

As the Owner of Nana’s Little Bananas Home Childcare (Houston, TX), I manage and operate a licensed in-home childcare service, providing safe, nurturing, developmentally appropriate care—including overnight services. I collaborate with parents to support learning, growth, and each child’s individual needs.

Earlier in my career, I led early childhood education as a Lead Pre-Kindergarten Teacher, developing and implementing curriculum that promoted interactive, hands-on learning. I also monitored student progress and communicated with parents on child development.

Beyond childcare, I bring a strong operations background from property management, insurance verification, and administrative work—answering phones, dispatching loads, maintaining records/spreadsheets, verifying insurance, resubmitting claims, and supporting families in recovery programs. I’m driven to deliver excellent service while keeping everything running smoothly.

Experience

Work history, roles, and key accomplishments

Current

Owner, In-Home Childcare

Current

Nana’s Little Bananas Home Childcare

May 2020 - Present (6 years 1 month)

Manage and operate a licensed in-home childcare service, providing safe, nurturing, developmentally appropriate care including overnight services. Collaborate with parents to support children’s learning, growth, and individual needs.

Child Safety Child Development Scheduling

File Clerk & Office Assistant

Delo’s Hot Shots Hauling

Jan 2017 - Sep 2019 (2 years 8 months)

Answered phones and dispatched loads to drivers to support daily operations. Maintained records and spreadsheets, performed data entry, and coordinated with vendors and clients to manage orders and resolve logistics issues.

Phone Support Dispatching Logistics Coordination Data Entry Spreadsheet Management Customer Service

Lead Pre-Kindergarten Teacher

The Children’s Learning Adventure

Aug 2009 - Dec 2017 (8 years 4 months)

Developed and implemented an early childhood education curriculum to support structured, hands-on learning. Monitored student progress and communicated with parents on child development.

Early Childhood Education Curriculum Development Lesson planning Classroom Instruction Structured Classroom

On-Site Property Manager

Yadira Asha

Oct 2002 - Jun 2009 (6 years 8 months)

Collected rent, prepared monthly reports, and managed tenant relations. Oversaw security staff hiring, coordinated maintenance, and filed evictions, while managing supplies and tenant communications.

Property Management Rent Collection Tenant Relations Maintenance Coordination Security Management Report Preparation Tenant Communication Administrative Support

Intake Worker

Doors to Recovery

Apr 1997 - Oct 2002 (5 years 6 months)

Monitored and charted the progress of children in recovery programs and supported families during transitions. Provided resources as needed and administered medications according to facility guidelines.

Intake Coordination Family Support Compliance

Insurance Verifier

Spring Branch Orthopedics

Sep 1993 - Mar 1997 (3 years 6 months)

Verified insurance coverage for patients and handled follow-up for submissions and resubmitted claims. Managed workers’ compensation cases and prepared weekly status reports for physicians.

Insurance Verification Workers Compensation Claims Patient Coverage Checks Status Reporting Administrative Coordination Customer Service