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Open to opportunities

Saraann Romain

@saraannromain

Experienced childcare and administrative professional delivering compassionate client services.

United States
Message

What I'm looking for

I seek roles where I can support children, families or patients through organized, compassionate care and clear communication, with opportunities to grow in education or program leadership.

I am an experienced childcare and administrative professional with a B.S. Education and a track record of supporting children, families, and healthcare clients with empathy and reliability.

Across roles as a director, lead teacher, patient care monitor, site host, receptionist, and phone operator, I built systems for scheduling, inventory, documentation, and client communications that improved operational flow and client experience.

I consistently prioritize safety, clear communication, and positive relationships—whether planning classroom activities, supervising children, managing patient interactions, or assisting clients through testing and healthcare processes.

I bring strong organizational skills, proficiency in Microsoft Word, Excel, and PowerPoint, bilingual ability in Haitian Creole, and a collaborative mindset to roles that support families, patients, and teams.

Experience

Work history, roles, and key accomplishments

BM
Current

Receptionist

Be Pain Free Mattapan

Aug 2022 - Present (3 years 2 months)

Provide front-desk support including greeting guests, answering phones and emails, maintaining calendars, organizing documents, and managing supply inventory to ensure efficient office operations.

GP
Current

Phone Operator

Global Phone

Sep 2020 - Present (5 years 1 month)

Provided communications services for healthcare clients, handling inbound calls and confidential customer interactions with professionalism and empathy.

HC

Patient Care Monitor

HCRC

Sep 2018 - Dec 2021 (3 years 3 months)

Monitored patient activity and facility safety, supervised urine drug screens and ID procedures as directed, intervened in conflicts, and provided receptionist coverage and administrative support.

IT

Director / Lead Teacher

Imajine That

Sep 2017 - Dec 2020 (3 years 3 months)

Planned and led classroom activities across curricula, supported children's academic and social development, coordinated family relationships, and managed safety and daily incident documentation.

EC

Child Care Assistant

El Shaddai Day Care

Jun 2009 - Aug 2009 (2 months)

Assisted with child care activities, supported meal planning, engaged children in community activities, and fostered relationships with families to support child development.

Education

Degrees, certifications, and relevant coursework

Cambridge College logoCC

Cambridge College

Bachelor of Science, Education

Grade: 3.0

Activities and societies: Relevant coursework: Childcare, Case Management for Human Services, Crime and Criminal Justice, Special Topics in Justice Issues.

Completed a Bachelor of Science in Education with relevant coursework in childcare, case management for human services, crime and criminal justice, and special topics in justice issues.

Tech stack

Software and tools used professionally

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Saraann Romain - Receptionist - Be Pain Free Mattapan | Himalayas