Open to opportunities

Jackelline Reyes

@jackellinereyes

Message

Customer service professional with strong childcare, administrative, and delivery experience.

United States

Message

What I'm looking for

I seek a customer-facing role that leverages my childcare and administrative strengths, values reliability and clear communication, and offers opportunities for steady responsibility and growth.

I am a dedicated customer service professional with hands-on experience in childcare, front-desk medical support, and delivery. I have worked as a teacher, nanny, optometrist assistant/receptionist and DoorDash delivery driver, handling scheduling, insurance verification, payments, and in-person and phone interactions with patients and families.

I bring CPR/AED and First Aid certifications, bilingual communication skills, reliable transportation, and a commitment to high-quality service and adaptability. I consistently apply strong organizational, time-management, and problem-solving skills to support safe, efficient operations and positive client experiences.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

DoorDash

Performed local deliveries ensuring timely, accurate order fulfillment and maintained excellent customer communication and efficiency during shifts.

Time Management Customer Service Vehicle maintenance Communication Reliability

Nanny

Kids R Kids Learning Academy

Nov 2023 - Aug 2024 (9 months)

Provided childcare, supervised activities, and supported developmental needs for children while maintaining safety and clear communication with families.

Childcare Toddler Care Curriculum Development Time Management Communication

Nanny

College Sitters/Nannies and Tutors

Jul 2023 - Nov 2023 (4 months)

Provided in-home childcare and tutoring support, managed schedules and routines, and communicated progress to parents.

Scheduling Communication Child Development

Optometrist Assistant

Today’s Vision

Jun 2022 - Jun 2023 (1 year)

Managed patient check-ins/outs, scheduled appointments, verified insurance, processed payments and documentation, and supported clinical staff.

Insurance Verification Patient Scheduling Payment Processing

Teacher

Tick Tots Around the Clock

Sep 2021 - Dec 2022 (1 year 3 months)

Delivered classroom instruction and age-appropriate activities, supported classroom management, and contributed to curriculum implementation for young children.

Classroom Management Curriculum Development Preschooler Care Classroom Experience Childcare Communication