Mollie Coats
@molliecoats
Childcare and operations professional who coordinates schedules, relationships, and high-trust care environments.
What I'm looking for
I’m a recent University of Oklahoma graduate with a B.B.A. and extensive experience as a Private Nanny & Childcare Professional. Since 2016, I’ve provided full-time, part-time, overnight, temporary, and long-term childcare for newborns through preteens, including children with ADHD and autism.
I bring strong leadership and communication to every placement—coordinating transportation, activities, meals, homework, and routines, while managing scheduling, invoicing, and client relationships through Square. I also have customer service and operations experience from healthcare, retail, hospitality, and remote support roles, plus CPR, First Aid, and Safe Sleep certifications.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Diagnostic Laboratory of Oklahoma
Nov 2022 - Mar 2023 (4 months)
Handled patient and provider inquiries and performed data entry while maintaining confidentiality and professionalism. Managed high-volume communications in a healthcare setting.
Remote Customer Service Rep
Academy Sports + Outdoors
Jan 2020 - Jan 2020 (0 months)
Provided remote customer support during the holiday season, resolving order, shipping, and product issues. Assisted customers with timely issue resolution.
Supervised children while parents used gym facilities. Organized activities and maintained a safe environment.
Operated registers and assisted customers in a fast-paced retail environment. Stocked merchandise and helped maintain store organization.
Hostess
Texas Roadhouse
Jan 2019 - Jan 2019 (0 months)
Managed guest seating and waitlists in a high-volume restaurant setting. Provided customer service to support timely dining experiences.
Supervised children, supported educational activities, and maintained a safe, welcoming environment for families. Helped support daily daycare operations.
Assisted with classroom management and supported developmental activities. Helped with daily childcare operations.
Education
Degrees, certifications, and relevant coursework
University of Oklahoma
Bachelor of Business Administration (B.B.A.), Business Administration
Earned a Bachelor of Business Administration (B.B.A.) with coursework in areas including organizational behavior, marketing, finance, leadership, and legal environment of business.
OSU–Oklahoma City
Associate of Applied Science, Management – General Business
Completed an Associate of Applied Science in Management – General Business.
Putnam City North High School
High School Diploma
Completed high school education and earned a High School Diploma.
Availability
Location
Authorized to work in
Job categories
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