Kay Olumudi

I am an energetic and personable graduate with strong communication and interpersonal skills, focused on delivering high-quality virtual assistance and customer support. I bring hands-on experience supporting customers across email, chat, and ticketing systems, troubleshooting issues and escalating complex cases professionally.

I have managed daily operations, scheduling, documentation, and remote coordination for small business subsidiaries, improving client satisfaction by streamlining communication between customers and management. In my current role as a Gaming Support Agent I provide technical and customer support for a global gaming client, maintaining high service standards.

I hold a B.Sc. in Economics with a 4.0 GPA and completed multiple Coursera certifications in quantitative modeling, spreadsheets, and risk modeling. I am primarily seeking remote roles where I can contribute to a dynamic team while continuing to learn and grow.