Kayla Louw
@kaylalouw
Motivated recent matriculant with customer-service experience and basic IT learnership skills.
South AfricaWhat I'm looking for
I am a motivated young professional with hands-on customer service and reception experience from internships and holiday roles, combined with voluntary community work that demonstrates reliability and empathy. I recently completed a Cabin Crew License course and am enrolled in an End-User Computing learnership, gaining practical experience with PCs, software applications, data entry, and basic troubleshooting.
I have supported clients in salons and reception environments, assisted at events, and participated in fundraising and community outreach. I am organized, service-focused, hold a Code 10 driver's license, and am eager to contribute my strong interpersonal skills and growing technical competence to a customer-facing or entry-level IT role.
Experience
Work history, roles, and key accomplishments
End-User Computing Learner
Stratism Solutions
Jun 2024 - Present (1 year 3 months)
Enrolled in an end-user computing learnership performing PC software application tasks, data entry, and basic troubleshooting to build practical IT support skills.
Receptionist Intern
Galation Trading Enterprise
Feb 2023 - Jul 2023 (5 months)
Managed front-desk operations including greeting clients, routing calls, scheduling appointments, and maintaining reception order during a six-month internship to improve client experience.
Beauty Salon Assistant
Parkers Beauty and Natural Wellness
Jul 2021 - Dec 2021 (5 months)
Welcomed clients, managed appointment bookings and confirmations, ensured completion of treatment forms, and supported social media content uploads during school holiday work.
Volunteer Fundraiser
Highway Hospice
Raised funds by selling donated items at malls and provided social care visits to pensioners, improving fundraising outcomes and beneficiary wellbeing.
Event Hospitality Assistant
Private Events (Freelance)
Assisted at private functions serving food and beverages, supported event setup, and ensured professional guest service on an occasional basis.
Education
Degrees, certifications, and relevant coursework
EPT Aviation Training
Cabin Crew License, Aviation / Cabin Crew
2023 - 2023
Completed a Cabin Crew License course during July–August 2023 to obtain foundational cabin crew qualifications.
Bechet High School
Matric (Grade 12), Secondary Education
Activities and societies: Holiday work, volunteer activities (Highway Hospice, Teenage Against Drug Abuse, Reading Book Club)
Completed Grade 12 at Bechet High School, participating in holiday work and volunteer activities during schooling.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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