Kaycee Decker
@kayceedecker
GTM Systems Engineer scaling Salesforce and revenue tech to boost efficiency, data quality, and revenue visibility.
United StatesWhat I'm looking for
I’m a GTM Systems Engineer with 7 years of experience designing, implementing, and scaling revenue technology ecosystems that enable Sales, Marketing, and Customer Success teams to do their best work. Salesforce-certified, I focus on CRM administration, automation, workflow optimization, and platform integrations—translating business requirements into scalable systems that improve operational efficiency, data quality, and revenue visibility.
In my current role at Island Technologies, I design and implement scalable Salesforce solutions across data model architecture, automation frameworks, integrations, and platform governance, supporting planned growth from 400 to 900 users by end of 2026. I’ve also rebuilt the Salesforce Deal Registration process to replace brittle automations with a resilient framework, evaluated and implemented Salesloft through a multi-vendor selection process, and configured Salesloft in a two-month timeline for 150+ users—while using Claude AI to improve the operations and end-user experience (including automated documentation and weekly patch notes). Previously at Wrike and Truepill, I led Salesloft rollouts, built Einstein activity tracking and reporting dashboards, improved speed to lead by integrating Salesloft with LeanData, and supported Salesforce Service Cloud and Sales Cloud administration to maintain secure access, consistent workflows, and adoption.
Experience
Work history, roles, and key accomplishments
GTM Systems Engineer
Island Technologies
Aug 2025 - Present (11 months)
Design and implement scalable Salesforce solutions (data model, automation, integrations, governance) to support GTM systems growth. Lead Salesforce/engagement platform administration and evaluations, including Salesloft, and optimize the GTM technology ecosystem across the customer lifecycle.
Delivered GTM systems rollout and optimization across Salesforce and integrated platforms, including implementation of Salesloft for 200+ users. Built Salesforce Einstein activity tracking and reporting dashboards, improved lead routing speed via Salesloft and LeanData integration, and enhanced sales process consistency and data quality.
Supported new Salesforce Service Cloud implementation for Customer Operations as the business scaled, configuring a support platform for multiple virtual pharmacy partnership programs. Implemented Salesforce automation (case routing, notifications, escalation), and created documentation and training materials to drive adoption.
Administered Salesforce Sales Cloud for 1,000+ users, managing provisioning, profiles, roles, permissions, and platform support. Improved CRM data integrity by resolving duplicate accounts, supported Delphi.fdc integration operations, and partnered on workflow automation and user enablement.
Education
Degrees, certifications, and relevant coursework
Salesforce
Salesforce Certified Platform Administrator, Salesforce Platform Administration
Earned the Salesforce Certified Platform Administrator credential (ID: 6850128), issued October 2025.
California State University, Northridge
Bachelor of Science, Recreation & Tourism Management
2011 - 2015
Earned a B.S. in Recreation & Tourism Management from California State University, Northridge from 2011 to 2015.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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