Skip to main content
Rupesh SapteRS
Looking for a job

Rupesh Sapte

@rupeshsapte

Customer service and operations professional at ISS Global Forwarding, executing DAP and DDP shipments for Africa and the USA.

India
Message

At ISS Global Forwarding Ltd., I execute shipments from shipper and supplier end and manage DAP and DDP shipments for Africa and the USA. I also handle ODC cargo, LCL consolidation, and hazardous shipments.

At DP World– Hindustan Infralog Pvt. Ltd., I managed end-to-end shipments and supported payment collections and vendor payment follow-ups. I also prepared profit reports and contributed ideas to improve service delivery.

At DHL logistic Pvt LTD., I created bookings, coordinated with shipping lines and truckers, and handled import and export documentation. I monitored team performance and process KPIs, and prepared monthly business review meetings for customers.

Experience

Work history, roles, and key accomplishments

IL
Current

Assistant Manager - Customer Service and Operation

ISS Global Forwarding Ltd.

Sep 2024 - Present (2 years 1 month)

Executing shipments from shipper and supplier end, managing DAP and DDP shipments for Africa and USA regions, and resolving transportation issues and customer complaints. Overseeing daily transportation activities and ensuring compliance with company policies and safety standards.

Education

Degrees, certifications, and relevant coursework

NM

NMIS

PGD, Shipping Management

Completed a Post Graduate Diploma in Shipping Management from NMIS in 2013.

University of Mumbai logoUM

University of Mumbai

B.Com., Commerce

Completed a Bachelor of Commerce from the University of Mumbai in 2009.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan