At CMS Office, I coordinate face-to-face customer interactions for import and export container releases and verify Original Bills of Lading and Delivery Orders.
I use FIS, ODEX, SAP, and MS Office to track shipments and maintain inward and outward stock registers. I also handle customer questions and direct hardware or software issue tickets to on-site resident engineers.
Earlier, I worked as a Front Office Assistant at ACS Technologies Ltd., maintaining shipping correspondence and electronic records. I also worked as an Academic Teacher at Noori Talent School and Divine Talent School, where I prepared lesson outlines, managed classrooms, and evaluated student progress.

