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Kavita Madan

@kavitamadan

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Global HR & Talent Acquisition Leader - expert in scaling high growth startups.

India

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What I'm looking for

I am looking for a role that fosters innovation, inclusivity, and strategic growth.

I am a seasoned HR professional with over 20 years of experience in global HR and talent management, specializing in fast-paced startup environments. My journey has taken me through various leadership roles, where I have successfully spearheaded talent acquisition and employee development initiatives. At DirectShifts, I played a pivotal role in scaling the organization from 15 to 40 employees within just three months, implementing cost-effective recruitment strategies and fostering a culture of performance.

Throughout my career, I have developed and executed comprehensive employee development programs that have significantly increased engagement and retention. My expertise in change management and organizational culture transformation has allowed me to partner effectively with senior leadership to drive strategic HR initiatives. I am passionate about creating inclusive workplaces and have a proven track record of implementing diversity, equity, and inclusion efforts that resonate across all levels of the organization.

Experience

Work history, roles, and key accomplishments

Current

Director Human Resources

Current

DirectShifts

Mar 2021 - Present (4 years 3 months)

Spearheaded talent acquisition efforts at DirectShifts, scaling the team from 15 to 40 employees within three months. Developed recruitment strategies, onboarding programs, and trained hiring managers to enhance the quality of hires. Implemented performance management systems and employee development initiatives to foster a culture of performance and engagement.

Talent Acquisition Change Management Employee Development Performance Management DE&I Employer Branding Leadership Development Employee Relations

Head People Operations

Ecredify

Dec 2018 - Mar 2021 (2 years 3 months)

Developed and implemented talent acquisition strategies at Ecredify, leading a team of recruiters to achieve hiring goals. Fostered client relationships and collaborated with cross-functional teams to ensure seamless onboarding and support. Enhanced employer branding and implemented innovative recruitment technologies.

Talent Acquisition Client Relationship Management Recruitment Technologies Workforce Planning Employer Branding Team Leadership Cross Functional Collaboration Onboarding Process Improvement

Founder

HireARecruiter

Nov 2014 - Jul 2018 (3 years 8 months)

Founded an executive search firm focused on assisting SMEs and startups with HR needs. Built a team of returning female professionals and implemented flexible work arrangements. Scaled operations to a team of 10, managing talent acquisition and retention across APAC.

Team Building Talent Management Recruitment Business Development Startups

Sr. Program Advisor

Eruditus

Sep 2014 - Dec 2015 (1 year 3 months)

Managed applicant advisory and program outreach for executive education programs at Eruditus. Worked with prestigious institutions like MIT and Harvard to facilitate learning for senior business leaders.

Applicant Advisory Outreach programs Relationship Building Client Management Counseling Networking Communication

Key Account Manager

QuessCorp

Dec 2007 - Jul 2010 (2 years 7 months)

Spearheaded recruitment processes across various industries at QuessCorp. Developed recruitment strategies, built the BFSI function, and led a team of recruiters to meet client staffing needs within budget and timelines.

Recruitment Client Management Team Leadership Strategy Development Candidate Sourcing Screening Interviewing Networking

Manager Client Relations

Zenith Human Resources

Aug 2005 - Nov 2007 (2 years 3 months)

Managed end-to-end recruitment activities for various roles across industries. Focused on requirement analysis, advertising, sourcing, and pre-screening candidates to fulfill client needs.

Recruitment Sourcing Advertising Screening Team Collaboration Performance Metrics

Client Relations Manager

Citi

Apr 2004 - Aug 2005 (1 year 4 months)

Managed client services and streamlined complaint resolution processes for Citi Bank home loans, ensuring high levels of customer satisfaction and efficient service delivery.

Client Services Customer Satisfaction Banking Relationship Management Service Delivery Communication Problem Solving Team Collaboration

Subject Matter Expert

Citi

May 2000 - Apr 2004 (3 years 11 months)

Managed customer queries related to savings and current accounts, providing expert advice and support to enhance customer experience and resolve issues effectively.