Kaushal Tuladhar
@kaushaltuladhar
I lead payments risk operations, improving fraud detection, dispute workflows, and compliance controls at scale.
IndiaWhat I'm looking for
At PayPal, I lead risk operations for high-volume payment disputes, managing 60–70 complex cases daily while identifying fraud patterns that improve detection workflows and risk assessment.
I've partnered with Product and Analytics to implement process and automation improvements that reduced handling time by 10% and improved detection accuracy. I build risk dashboards, standardize decision frameworks, coach 15+ analysts, and sustain 97% accuracy across high-volume operations.
Previously at Amazon, I analyzed fraud and operational risk across a 500+ seller ecosystem, led control-failure root cause analysis that reduced errors by 10%, and supported compliance, dispute, and pre-arbitration requirements for external partners.
Experience
Work history, roles, and key accomplishments
Managed high-volume queues of 60-70 complex payment disputes daily, identifying fraud patterns and partnering with Product and Analytics to implement process improvements, reducing handling time by 10% and improving detection accuracy. Built risk operations dashboards, standardized risk assessment frameworks, coached 15+ analysts, and led cross-functional process improvements to strengthen complia
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology (IMTCDL)
Post Graduate Diploma in Management, Business Analytics
2020 - 2021
Pursued a Post Graduate Diploma in Management with a focus on Business Analytics.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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