Kumar K
@kumark3
Payments risk and process improvement leader driving fraud reduction, cost savings, and operational excellence.
What I'm looking for
I am a results-driven Payments Risk Strategy & Process Improvement Leader with over 12 years of experience aligning technical solutions with business goals to mitigate fraud and improve operations.
I have led cross-functional teams and managed multiple end-to-end programs using Agile-Scrum, delivering measurable outcomes such as cutting costs by 90%, improving efficiency by 40%, and saving over $10 million.
My hands-on experience spans payments fraud strategy, chargeback prevention, compliance, and product features that reduced fraud losses and increased win rates; I hold PMP, Lean Six Sigma Green Belt, and product management credentials.
I bring a customer-obsessed, problem-solving leadership style focused on building SOPs, automating manual processes, driving engineering accountability, and delivering scalable, high-quality solutions.
Experience
Work history, roles, and key accomplishments
Project Manager - Payments
DAZN
Nov 2023 - Jan 2025 (1 year 2 months)
Launched payment features that reduced fraud losses by 10% and led engineering integrations with three third-party vendors, increasing chargeback win rate by 12%.
Program Manager - Payments
Uber
Aug 2018 - Apr 2023 (4 years 8 months)
Managed nine payments fraud projects end-to-end, reducing operating costs by ~90% and recouping ~$2M through chargeback and fraud prevention initiatives while improving efficiency and quality metrics.
Senior Manager - Payments Risk
Aerglo
Jan 2016 - Jul 2018 (2 years 6 months)
Led payments risk and compliance efforts, implemented AVS to cut fraud losses 5% and false positives 32%, and delivered features that saved clients ~1.2M NZD.
Investigated buyer fraud and policy abuse across US/Canada, served as SPOC for 100-member teams and reduced account approval processing time by 40 seconds.
Co-Founder & Product Lead
RxMeds
Jan 2010 - Jul 2012 (2 years 6 months)
Co-founded an e‑commerce pharmacy, drove daily organic traffic to 10,000 within three months and reduced cart abandonment by 30% through product and UX improvements.
Education
Degrees, certifications, and relevant coursework
Ara Institute of Canterbury
Graduate Diploma, Operations & Production Management
Completed a Graduate Diploma in Operations & Production Management focusing on operations, production processes, and management principles.
Jawaharlal Nehru Technological University, Hyderabad
Bachelor of Technology, Biotechnology
Earned a Bachelor of Technology in Biotechnology covering core biotechnology subjects and laboratory practices.
Availability
Location
Authorized to work in
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