Akash Gupta
@akashgupta7
Data science leader driving risk strategy and measurable impact across global payments.
What I'm looking for
I lead with data and build from first principles, combining structured thinking, modelling, and cross-functional influence to deliver measurable impact. Over 8+ years at PayPal and American Express, I have driven $50M+ impact across 100+ markets, led teams, and shipped ML-driven risk and protection strategies that improved margins, reduced losses, and scaled operations.
I solve complex, messy problems end-to-end — from framing and modelling to stakeholder alignment and execution — and mentor teams to take ownership. I am now seeking roles where I can lead rigorous analysis and shape high-stakes systems and policy across product, risk, and strategy.
Experience
Work history, roles, and key accomplishments
Spearheading data-science-driven payments and protection strategy across 100+ markets, delivering $30M+ impact by reducing chargeback losses, optimizing disputes, and expanding protections to drive revenue and margin gains.
Delivered model-driven savings and operational improvements including $1.8M fraud savings, rule optimization with 50% runtime reduction, and product-facing seller performance tools for 100K sellers.
Manager, Risk Strategy
American Express
Apr 2021 - Aug 2021 (4 months)
Led global customer risk strategy and pandemic response for 2M+ customers across 21 markets, redesigning case-setup and notification logic to realize $4M portfolio benefit and reduce case volumes by up to 60%.
Assistant Manager, Risk Strategy
American Express
Jun 2019 - Apr 2021 (1 year 10 months)
Designed and executed risk logic and early-warning segmentation to manage delinquency and inbound case volume, leveraging clickstream and behavioral data to lower inbound cases by 30%.
Risk Analyst
American Express
Apr 2017 - Jun 2019 (2 years 2 months)
Contributed to case setup strategy and pandemic-era risk controls, building ML-based risk logic and operational tracking to support global markets and proactive delinquency prevention.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Management Ahmedabad
Master of Business Administration, Management
Completed a postgraduate management program (MBA/PGDM) focusing on management and strategy.
Indian Institute of Technology Kharagpur
Bachelor of Technology, Chemical Engineering
Earned a B.Tech (Hons) in Chemical Engineering with coursework in engineering fundamentals and quantitative analysis.
Madhya Pradesh Board of Secondary Education
Higher Secondary Certificate, Higher Secondary Education
Completed Higher Secondary Certificate (Class XII) under the Madhya Pradesh state board.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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