Katrina Delos Reyes
@katrinadelosreyes
I build AI-powered automation pipelines that turn manual business processes into reliable, scalable workflows.
PhilippinesWhat I'm looking for
I've designed production-grade automation systems in n8n, Make.com, and Zapier that enrich leads, route prospects, protect data quality, and reduce manual operational delays.
My projects include an n8n lead-enrichment and AI triage pipeline using OpenAI, webhooks, Airtable, Slack diagnostics, and error-trigger monitoring; a Make.com registration-to-deal nurture engine that recovered an estimated 30–60% of leads lost to delays; and a Zapier content workflow that reduced caption production from 30 minutes to under 2 minutes per post.
Previously, I managed virtual learning operations at 51Talk and Novakid with a 99%+ booking and satisfaction rating, and supported clean lead tracking and customer journeys as a Sales Consultant at Hyundai. My Business Administration background helps me translate bottlenecked processes into structured workflows that teams can trust.
Experience
Work history, roles, and key accomplishments
Online ESL Educator
51Talk & Novakid
Mar 2020 - Apr 2026 (6 years 1 month)
Managed real-time virtual environments, lesson schedules, and progress tracking records for global students, maintaining a 99%+ booking and satisfaction rating. Optimized administrative classroom workflows using cloud communication and digital platforms.
Managed customer data entry, verifying lead qualification parameters and tracking buyer progress from initial inquiry to final purchase. Analyzed prospect needs and matched them with vehicle database inventories, facilitating seamless transactions.
Education
Degrees, certifications, and relevant coursework
Batangas Eastern Colleges
Bachelor of Science in Business Administration, Business Administration
Graduated with a Bachelor of Science in Business Administration, majoring in Human Resource Development Management.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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