Charles User
@charlesuser9
Automation Specialist helping businesses eliminate repetitive work through Zapier and AI-driven workflow automation.
What I'm looking for
I’m an Automation Specialist passionate about helping businesses eliminate repetitive work and operate smarter using tools like Zapier and AI integrations. I build efficient workflows that connect apps, automate processes, and save valuable time. I bring a strong foundation in APIs and problem-solving to deliver practical automation solutions that create real impact, even at the smallest scale.
My focus is on designing end-to-end systems: mapping workflows visually, choosing the right apps/tools for a use case, and structuring data so automation runs reliably. I use API documentation and testing tools to speed up implementation and reduce errors.
I also build workflow control using conditional logic (if/then logic), multi-branch workflows, filters, looping through data, and delays & scheduling. From lead capture and CRM lead engagement workflows to content repurposing and scheduling systems, I aim to turn repetitive tasks into smooth, dependable automation.
Experience
Work history, roles, and key accomplishments
Automation Specialist
Freelancer
Jan 2026 - Mar 2026 (2 months)
Designed scalable automation workflows using prompt engineering and CRM/data structuring to streamline operations and eliminate repetitive tasks.
Virtual Assistant
Department of Information and Communication Technology
Sep 2022 - Oct 2022 (1 month)
Supported operational efficiency as a virtual assistant by applying CRM and data structuring to help maintain organized business information.
Education
Degrees, certifications, and relevant coursework
Centro Escolar University
Bachelor's degree, Pharmacy
Earned a Bachelor's degree in Pharmacy at Centro Escolar University.
Availability
Location
Authorized to work in
Job categories
Skills
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