Open to opportunities

Ryan C

@ryanc

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Workflow automation specialist improving operations with integration and process optimization.

Philippines

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What I'm looking for

I seek roles focused on designing and implementing automation across marketing, sales, and operations with collaborative teams, clear metrics, and opportunities to optimize systems and scale processes.

I am a results-driven workflow automation specialist with extensive experience designing, implementing, and optimizing automated systems to streamline business processes, improve operational efficiency, and enhance customer experience. I consult and deliver automation solutions across marketing, sales, and internal operations using tools like Make.com, Zapier, n8n, OpenAI, Vapi, GoHighLevel, and Monday.com.

I have a proven track record creating, testing, and debugging complex workflows, integrating APIs and custom solutions, and providing technical support and user training to ensure smooth adoption and reliable performance. My work emphasizes measurable efficiency gains, robust documentation, and close collaboration with stakeholders to refine and maintain high-performing automation systems.

Experience

Work history, roles, and key accomplishments

Current

Automation Freelancer

Current

Freelance

Jun 2024 - Present (1 year 3 months)

Provide automation consulting and implementation services for multiple clients, assessing workflows, developing and deploying automated processes to improve efficiency and reduce manual workload.

Zapier N8n API Integration Workflow Design Troubleshooting

Current

Virtual Assistant

Current

Canonbury Publishing

Apr 2016 - Present (9 years 5 months)

Provided part-time administrative support including blog uploads, email newsletter creation, online research, and basic SEO optimization to enhance content visibility.

Administrative Support Newsletters Online Research SEO Keyword Research Time Management

Automation Specialist

Mentally Balanced Media

Jan 2024 - May 2024 (4 months)

Designed and deployed automation solutions supporting LinkedIn marketing, sales, and internal operations; collaborated with stakeholders and conducted troubleshooting to maintain performance reliability.

Workflow Design Troubleshooting Zapier Monitoring

Automation Specialist

MyMarketingKeep

Mar 2023 - Sep 2023 (6 months)

Developed and executed automation workflows to improve lead management and client engagement; diagnosed and resolved integration issues and provided technical support and user training.

Lead Management User Training Zapier API Integration Troubleshooting

Automation Specialist

The Business Catalyst

May 2021 - Oct 2022 (1 year 5 months)

Created and managed automation workflows to streamline sales and marketing operations; tested and debugged complex workflows and supported team adoption through documentation and guidance.

Workflow Automation Debugging Sales Automation Marketing Automation Documentation Integration Troubleshooting

Business Automation Specialist

NEF

Dec 2020 - Feb 2021 (2 months)

Assisted implementing business automation processes to improve operational efficiency, integrated APIs and custom solutions when native tools were insufficient, and managed testing and troubleshooting.

API Integration Custom Solutions Testing Troubleshooting Workflow Design System Stability

Marketing Automation Specialist

Journey Point

Oct 2018 - Oct 2020 (2 years)

Managed CRM systems to optimize lead tracking and client communications and developed marketing workflows that supported campaign execution while maintaining data integrity.

CRM Management Marketing Automation Data Integrity Workflow Design