Looking for a job

kato tobi

@katotobi

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I resolve Microsoft 365 issues, build responsive web interfaces, and make technical concepts easy to understand.

Nigeria

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What I'm looking for

I'm seeking remote opportunities in customer support, chat support, technical support, junior web development, online tutoring, and technology education.

I supported end users at Doscouting as a Senior Microsoft 365 Administrator, resolving Microsoft 365, account access, email, collaboration, and endpoint issues.

I worked across Exchange Online, SharePoint Online, OneDrive, Teams, Microsoft Entra ID, and related services, handling high-priority access and security incidents while coordinating escalations. I also created SOPs, troubleshooting guides, and training materials.

I build responsive web interfaces with HTML, CSS, JavaScript, React, Next.js, and TypeScript, and I enjoy explaining technology through patient, practical guidance for customers and learners.

Experience

Work history, roles, and key accomplishments

Senior Microsoft 365 Administrator

Doscouting

Oct 2023 - Jan 2026 (2 years 3 months)

Provided customer-focused technical support for Microsoft 365 services, resolving account access, email, collaboration, and endpoint issues. Handled high-priority security incidents, delivered user training, and created support documentation and SOPs.

Microsoft 365 Exchange Online SharePoint Online One Drive Microsoft Teams Microsoft Entra ID Active Directory Azure MFA Conditional Access Windows Support PowerShell Troubleshooting Customer Support Documentation

Junior Web Developer

Previous Experience

Developed and maintained web interfaces using modern front-end development practices, including building responsive user interfaces and troubleshooting front-end issues.

HTML CSS JavaScript React Next.js TypeScript Responsive Web Development Debugging Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Calabar

Bachelor of Science, Computer Science

B.Sc. in Computer Science from the University of Calabar, providing a foundation in technical problem-solving, computer systems, software concepts, analytical thinking, and technology communication.