Katleho Nkoba
@katlehonkoba
Detail-oriented and proactive Administration Assistant
What I'm looking for
As a highly organized and proactive Administration Assistant, I bring a year of experience in administrative support, customer service, and project management. With a strong background in Microsoft Office, I excel in managing calendars, email correspondence, and conducting research. My expertise in Salesforce, Symbility, and TIA enables me to support customer satisfaction and operational needs.
Throughout my career, I have demonstrated exceptional communication skills, both written and verbal, ensuring timely communication and resolution. My experience in project management has allowed me to organize and manage tasks effectively, meeting deadlines and exceeding expectations.
I am a self-starter, able to work independently with minimal supervision, and prioritize tasks effectively to meet deadlines. With a strong passion for customer service, I am dedicated to providing outstanding service and ensuring customer satisfaction.
Experience
Work history, roles, and key accomplishments
Claims Negotiator
Old Mutual Insure
Feb 2022 - Dec 2022 (10 months)
Responded to broker and client inquiries, examined claims, and verified coverage. Provided administrative support to business owners and executives, managed schedules, and handled invoicing and bookkeeping.
Educational Assistant
Brebner Primary School
Nov 2021 - Feb 2022 (3 months)
Carried out administrative tasks, assisted with lesson preparation, and monitored pupils' progress.
Education
Degrees, certifications, and relevant coursework
Katleho hasn't added their education
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