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Noxolo Mgidi

@noxolomgidi

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Highly organized office administrator with over 8 years of experience.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a highly organized and detail-oriented office administrator with over 8 years of experience providing comprehensive administrative support in fast-paced environments. My expertise lies in managing office operations, coordinating schedules, and handling communications with a professional demeanor. I am proficient in various office software, including Microsoft Office Suite and Google Workspace.

Currently, I work at Medicare Hospital Equipment, where I manage front desk operations, document management, and client interactions. My role involves ensuring compliance with health regulations and assisting in product demonstrations. I have also gained valuable experience in customer service and administrative support through previous roles in call centers and as a personal assistant.

My commitment to continuous improvement drives me to stay updated on industry trends and best practices. I am eager to contribute my skills and experience to a dynamic team that values efficiency and professionalism.

Experience

Work history, roles, and key accomplishments

Current

Junior Office Admin / Front Desk

Current

Medicare Hospital Equipment

Feb 2020 - Present (5 years 5 months)

Managed front desk operations, including greeting visitors, handling calls, and managing mail and deliveries. Maintained and organized physical and electronic files, prepared documents, and ensured compliance with health and safety regulations.

Document Management Data Entry Compliance Product Demonstrations Event Coordination Microsoft Office Suite Google Workspace

Call Centre Agent

First Federal Investments

Aug 2019 - Present (5 years 11 months)

Responded to customer inquiries about investment products and services via phone, email, and chat. Maintained accurate records of customer interactions and transactions, and ensured compliance with financial regulations.

Customer Service Record keeping Documentation Reporting Compliance Security Protocols Sales Upselling Cross Selling

Contract Personal Assistant

Discovery

Aug 2018 - Present (6 years 11 months)

Provided comprehensive administrative support, including calendar management, travel arrangements, and correspondence handling. Maintained and organized digital and physical files, and coordinated meetings and corporate events.

Administrative Support Calendar Management Document Management Meeting Coordination Communication Event Planning Continuous Improvement

Sales Advisor

H & M Clothing

Oct 2016 - Present (8 years 9 months)

Assisted customers with product inquiries, provided detailed product information, and handled sales transactions efficiently. Managed stock, replenished inventory, and ensured visual merchandising standards were met.

Customer Service Upselling Cross Selling Stock Management Visual Merchandising Customer Feedback

Receptionist

Mashile Twala INC Law Firm

Mar 2014 - Present (11 years 4 months)

Managed front desk operations, including greeting clients and maintaining visitor logs. Handled telephone and email correspondence, scheduled appointments, and provided administrative support for legal documents.

Communication Scheduling Administrative Support Document Management Data Entry

Education

Degrees, certifications, and relevant coursework

Unknown

Diploma, Financial Accounting

2023 -

Currently pursuing a Diploma in Financial Accounting, building a strong foundation in financial principles and practices. This ongoing program enhances skills in managing financial records and understanding economic concepts.

Unknown

Certificate, Project Management

Completed a short course in Fundamentals of Project Management in 2015, gaining essential knowledge in project planning, execution, and monitoring. This course provided a foundational understanding of project lifecycle and methodologies.

Unknown

Certificate, Microsoft Project

Completed a short course in Microsoft Project in 2015, developing proficiency in using the software for project scheduling and resource management. This training enhanced skills in tracking project progress and managing tasks efficiently.

Unknown

Certificate, Bookkeeping

Completed a short course in Bookkeeping to Trial Balance in November 2018, acquiring practical skills in recording financial transactions and preparing trial balances. This course provided a solid understanding of fundamental bookkeeping principles.