Looking for a job

Katleho Maropeng

@katlehomaropeng

Message

Data Capturer at Akhani Events, Bella Bloom, maintaining accurate product, pricing and inventory records.

South Africa

Message

What I'm looking for

I'm seeking to apply my transferable skills in a Data Capturer role.

At Akhani Events, Bella Bloom, I update Shopify product listings and pricing, process customer orders, and maintain operational records and internal files.

I also conduct stock takes and keep inventory records accurate. Previously, I supported customer accounts and backend system updates at Aegis Global / Startek, and handled guest reservations and enquiries at TSOGO Sun Hotels.

Experience

Work history, roles, and key accomplishments

Current

Operations & E-Commerce Coordinator

Current

Akhani Events, Bella Bloom

Jul 2022 - Present (4 years 3 months)

Update product listings and pricing on Shopify, process orders, maintain inventory records, and coordinate furniture rentals for events.

Shopify Inventory Management Order Processing Customer Service Documentation Procurement

Customer Service & Technical Support Agent

Aegis Global / Startek

Aug 2020 - Apr 2022 (1 year 8 months)

Managed Telkom customer accounts, provided backend support, and troubleshot fibre and mobile router issues.

Customer Service Technical Support Troubleshooting Account Management Backend Systems

Customer Care Agent

TSOGO Sun Hotels (Aegis Global / Startek)

Feb 2018 - Mar 2020 (2 years 1 month)

Handled guest reservations and enquiries via telephone, email, and online chat, and managed guest complaints professionally.

Customer Service Reservations Communication Skills Complaint Resolution

Customer Service Agent – Vodafone UK Campaign

Webhelp Outsourcing SA

Dec 2015 - Jan 2017 (1 year 1 month)

Responded to customer enquiries for UK-based Vodafone customers and assisted with technical troubleshooting.

Customer Service Technical Troubleshooting Communication Skills

Education

Degrees, certifications, and relevant coursework

Varsity College

Diploma, Sports Development and Management

Completed three years of study in Sports Development and Management, covering marketing, project management, financial management, business communications, and human resources.

Sandown High School

Matric / Grade 12, General

Completed Matric in 2012 with subjects including English, Afrikaans, Mathematical Literacy, Life Orientation, Computer Application Technology, Life Science, and Business Studies.