Katie Ritter
@katieritter
Office and Operations Manager streamlining compliance, budgets, and service in fast-paced teams.
What I'm looking for
I’m an Office and Operations Manager with extensive administrative, financial, and operational management experience supporting fast-paced environments. I coordinate schedules, dispatching, phones, emails, and customer communication while keeping work moving through clear, reliable processes.
I manage accounts payable and receivable, invoicing, collections, and financial documentation. I track budgets, categorize expenses, and support financial reporting and planning, while also preparing payroll and monitoring employee hours.
On the compliance side, I maintain permits, inspections, contracts, and compliance records, and I submit and track City of Fort Collins ROW permits, inspections, traffic control plans, and utility locate requests. I’m recognized for strong communication, problem solving, and managing multiple priorities without compromising exceptional service to customers and internal teams.
Experience
Work history, roles, and key accomplishments
Office and Operations Manager
Northern Colorado Plumbing & Drain
Sep 2018 - Present (7 years 9 months)
Coordinated daily office and field operations, including scheduling, dispatching, and customer communication, while supporting field staff with documentation and materials coordination. Managed AP/AR and invoicing, tracked budgets, maintained permits and compliance records, and submitted/tracked City of Fort Collins ROW permits and inspections.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Associate of Science, Business Administration
Grade: 4.0 GPA, Honors
Earned an Associate of Science in Business Administration, graduating in November 2024 with a 4.0 GPA and honors.
Rocky Mountain High School
High School Diploma
Earned a High School Diploma in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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