Vanessa Spencer

As a seasoned customer service manager, I bring over 25 years of expertise in directing strategic forecasting, revenue acceleration, and safeguard policies in the customer service industry. With a proven track record of leading projects at the store level, I am dedicated to enhancing company missions and delivering optimal results.

My areas of expertise include customer service, strategic planning, process improvements, professional development, staff training, risk management, team leadership, and monitoring account payable/receivables. Throughout my career, I have consistently demonstrated my ability to monitor operational costs, hire and train experienced staff, and ensure customer service satisfaction.

I am a results-driven professional with a strong focus on customer satisfaction, and I am committed to developing and implementing policies that drive business growth and success.