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Kathryn Graham

@kathryngraham

I am an experienced bilingual Sales Development Representative focused on consultative B2B sales.

Spain
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What I'm looking for

I’m seeking a bilingual sales or account role where I can drive revenue through consultative outreach, CRM-led pipeline management, and cross-functional teamwork—ideally in hospitality or SaaS with growth opportunities and a collaborative culture.

I am a bilingual Sales Development Representative based in Spain with experience converting inbound and outbound leads across hospitality and corporate services. I specialize in consultative B2B and B2C sales that drive bookings and revenue.

Over the past five years I’ve held roles as Sales & Events Lead, Operations & Account Manager, and Event Manager, managing CRM pipelines in HubSpot and Salesforce to improve conversion and retention. I drove a €20k increase in program sales at Villa Lena and helped achieve a 90%+ client retention rate at Cru Catering. I’ve supported business development for newly acquired start-ups across Toronto, London, and San Francisco.

I bring strong cross-functional collaboration—partnering with marketing, culinary, and sustainability teams—to create targeted campaigns, RFP responses, and tailored proposals that resonate with decision-makers. I’m comfortable working remote or onsite and thrive in fast-paced, client-facing environments.

I’m seeking a growth-oriented sales or account role where I can apply my CRM expertise, bilingual communication, and event-sales background to drive measurable results.

Experience

Work history, roles, and key accomplishments

RH

Volunteer Coordinator

Refettorio Harlem

Mar 2024 - Jun 2025 (1 year 3 months)

Organized volunteer schedules and managed communications for community events at a nonprofit soup kitchen, improving event staffing and volunteer engagement. Coordinated logistics and stakeholder communications to support local community services.

Education

Degrees, certifications, and relevant coursework

Trinity College Dublin logoTD

Trinity College Dublin

Postgraduate Degree, Social Policy

Completed a postgraduate degree in Social Policy at Trinity College Dublin.

State University of New York at New Paltz logoSP

State University of New York at New Paltz

Bachelor of Arts, History

Bachelor of Arts in History from the State University of New York at New Paltz.

Tech stack

Software and tools used professionally

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Kathryn Graham - Volunteer Coordinator - Refettorio Harlem | Himalayas