I'm seeking a business development, sales or service-sales role where I can build customer partnerships, develop marketing initiatives, generate repair and service revenue, and mentor team members in a collaborative environment.
Kathryn Davis
@kathryndavis1
I drive service sales growth through targeted marketing, proposals, and customer relationships.
What I'm looking for
I've driven elevator modernization, service repair, and contract sales for Otis Elevator Corporation, EMR Elevator, and thyssenkrupp Elevator Corporation. My work has included email marketing, cold calling, customer meetings, sales qualification, equipment surveys, proposals, and follow-up.
At thyssenkrupp, I managed sales-department support across maintenance contracts, RFP bids, time-and-material proposals, accounts receivable resolution, and mass marketing campaigns. I generated more than $16,000 in service growth through a mass-mailer campaign with an 18% response rate and achieved 175.2% of sales goal.
I've also trained and mentored sales teammates, represented the company at BOMA Fort Worth, coordinated repairs and shipments, and led customer service operations. My background includes direct supervision of more than 50 employees at the United States Postal Service and service in the United States Marine Corps as an F/A-18 Avionics Technician.
Experience
Work history, roles, and key accomplishments
Sales representative for elevator modernization and cab interiors, handling email marketing, cold calling, customer meetings, sales qualification, and equipment surveys.
Sales Manager
RedWhiskey Manufacturing and Applied Sciences
Jan 2020 - Dec 2020 (11 months)
Outside sales representative for elevator cab interiors, architectural structures, and building finishes.
Inside Sales Representative/Service Sales Coordinator
thyssenkrupp Elevator Corporation
Jan 2017 - Dec 2020 (3 years 11 months)
Handled all aspects of the Sales Department including contract maintenance, data entry, proposals, bids, marketing campaigns, and accounts receivable resolution. Directed marketing campaigns and surveyed properties to determine maintenance needs.
Sales Representative
EMR Elevator
Aug 2020 - Dec 2020 (4 months)
Sales representative for service repair sales and business development, including email marketing, cold calling, sales qualification, follow-up, and contract sales.
Repair Coordinator
thyssenkrupp Elevator Corporation
Jan 2015 - Dec 2017 (2 years 11 months)
Coordinated repairs and shipments at International Technical Services, collaborating with management, engineer, and lab technician teams to identify needs and prioritize resources.
Customer Service Call Center Dispatcher
thyssenkrupp Elevator Corporation
Jan 2009 - Dec 2015 (6 years 11 months)
Answered multi-line phone system and monitored calls from ADA elevator phones, providing emergency dispatch response for entrapments and injuries, and dispatched technicians for service and emergency calls.
Administrative Assistant
Schneider Textiles
Jan 2006 - Dec 2009 (3 years 11 months)
Provided administrative support in a textile company environment.
Supervised 50+ employees in mail sorting, delivery, and collection, including scheduling, workload analysis, timekeeping, and performance reviews.
Education
Degrees, certifications, and relevant coursework
University of Texas at Arlington
Management
Grade: 3.17 G.P.A.
Completed 98 credit hours with a 3.17 GPA, studying Management in the College of Business Administration and English in the College of Liberal Arts.
Availability
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Social media
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