KS
Open to opportunities

Katelyn Solomon

@katelynsolomon

Dedicated administrative assistant with strong customer service skills.

United States

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am an experienced administrative assistant with a strong background in customer service and support. Over the years, I have honed my skills in managing inquiries, coordinating schedules, and ensuring smooth operations in various roles. My experience includes working with Salesforce, Freshdesk, and Shopify, which has equipped me with the tools to handle customer interactions efficiently.

In my current role at DTF Superstore, I manage customer service inquiries and oversee the logistics of freight operations. My ability to negotiate rates and communicate effectively with clients has contributed to the success of our operations. I take pride in my attention to detail and my commitment to providing exceptional service, which has been a consistent theme throughout my career.

With a passion for helping others and a knack for problem-solving, I am eager to bring my skills to a new opportunity where I can continue to grow and make a positive impact on the team and clients alike.

Experience

Work history, roles, and key accomplishments

LC

Front Counter Associate

Lapels Dry Cleaning

Oct 2021 - Feb 2022 (4 months)

Performed daily operations including sorting and inspecting clothing, assisting customers with inquiries, and ensuring timely service for pick-up and drop-off.

DC

Front Counter Associate

Delia’s Cleaners

May 2018 - Jan 2019 (8 months)

Responsible for opening and closing the store, managing customer membership bags, and educating customers on discounts and offers.

TS

Point of Sale Technical Support Representative

TSYS

Mar 2017 - May 2018 (1 year 2 months)

Specialized in POS system installation and maintenance, provided technical support to merchants, and managed help desk operations.

Education

Degrees, certifications, and relevant coursework

Katelyn hasn't added their education

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Tech stack

Software and tools used professionally

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Katelyn Solomon - Administrative Assistant - DTF Superstore | Himalayas