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KATE JOSHUA MINGUITO

@katejoshuaminguito

Systems Engineer delivering secure, reliable IT support and zero-downtime operations.

Philippines
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What I'm looking for

I seek a role where I can manage IT operations, improve uptime and security, and scale support processes in a collaborative environment.

I am a results-driven Systems Engineer with over two years of hands-on experience providing Level 1 and Level 2 IT support to more than 700 users across 15 branches nationwide. I focus on minimizing downtime, maintaining security compliance, and ensuring business continuity through proactive monitoring and rapid incident response.

My day-to-day work includes deploying, monitoring, and maintaining endpoint security, network monitoring, ticketing and asset management systems, and providing remote support using tools like VNC and Mesh Central. I administer the Odoo ticketing system to efficiently handle repair, purchase, and support requests and use Checkmk to monitor ISP and server uptime in real time.

I hold certifications including TESDA NCII, PhilNITS IT Standard Certification, Cisco Networking Academy, AWS Academy, and Google IT Support Professional Certification. I bring practical experience with Microsoft Defender, Sophos, Snipe-IT, Office suites, multiple email platforms, and AI tools to improve operational efficiency and reduce hardware failures.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

Saint Joseph College, Maasin City

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology from Saint Joseph College, Maasin City.

Tech stack

Software and tools used professionally

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KATE JOSHUA MINGUITO - Systems Engineer - Fast Autoworld Philippines Corp | Himalayas