KATE JOSHUA MINGUITO
@katejoshuaminguito
Systems Engineer delivering secure, reliable IT support and zero-downtime operations.
What I'm looking for
I am a results-driven Systems Engineer with over two years of hands-on experience providing Level 1 and Level 2 IT support to more than 700 users across 15 branches nationwide. I focus on minimizing downtime, maintaining security compliance, and ensuring business continuity through proactive monitoring and rapid incident response.
My day-to-day work includes deploying, monitoring, and maintaining endpoint security, network monitoring, ticketing and asset management systems, and providing remote support using tools like VNC and Mesh Central. I administer the Odoo ticketing system to efficiently handle repair, purchase, and support requests and use Checkmk to monitor ISP and server uptime in real time.
I hold certifications including TESDA NCII, PhilNITS IT Standard Certification, Cisco Networking Academy, AWS Academy, and Google IT Support Professional Certification. I bring practical experience with Microsoft Defender, Sophos, Snipe-IT, Office suites, multiple email platforms, and AI tools to improve operational efficiency and reduce hardware failures.
Experience
Work history, roles, and key accomplishments
Systems Engineer
Fast Autoworld Philippines Corp
Sep 2023 - Present (2 years 1 month)
Provide Level 1 and Level 2 IT support for 700+ users across 15 branches, minimizing downtime through Odoo ticketing and real-time network monitoring; manage endpoint security, asset lifecycle, and remote support to ensure business continuity.
Education
Degrees, certifications, and relevant coursework
Saint Joseph College, Maasin City
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology from Saint Joseph College, Maasin City.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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