Katarina Rudela

I am an implementation-focused project coordinator with over three years of experience in supporting SaaS platform rollouts, client onboarding, and cross-functional team collaboration across various sectors including healthcare, EdTech, and software development. My proven success in leading client-facing operations from discovery to deployment has equipped me with the skills to manage project timelines, document processes, and coordinate with global teams to ensure high-quality delivery.

In my recent role as a Systems Manager at Derm Clúb, I led client-facing onboarding for ERP and booking systems, ensuring that requirements were gathered and configurations delivered on time. I have a strong track record of collaborating with internal teams to troubleshoot issues and support system optimization post-launch. My ability to translate business needs into executable workflows and support stakeholder alignment through effective communication and structured documentation has been key to my success.

As a Project Manager at Baytech Consulting, I oversaw full project lifecycles for CRM and LMS implementations, acting as the primary liaison between engineering teams and clients. I am passionate about leveraging my skills in project management and client support to drive successful outcomes and enhance user experiences.