Open to opportunities

Monique Sekera

@moniquesekera

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Project Coordinator | Operations Coordinator | Client Onboarding | IT Infrastructure Projects

United States

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What I'm looking for

I am looking for a role that allows me to leverage my project management skills in a collaborative environment, focusing on IT initiatives and team support.

Detail-oriented professional with organizational skills and a strong background in project coordination. My experience includes providing administrative support and collaborating with cross-functional teams to drive project timelines and manage budgets effectively. I pride myself on being an effective communicator, capable of engaging with internal and external stakeholders to ensure successful project delivery.

Throughout my career, I have successfully coordinated IT initiatives, including system migrations and upgrades, while maintaining compliance and preparing detailed reports for stakeholders. My proficiency in tools such as ServiceNow, MS Office Suite, and project management software has enabled me to streamline processes and enhance productivity. I am eager to leverage my skills and experience to contribute to your team's success.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator (Professional Dev)

Current

Freelance

Mar 2024 - Present (1 year 4 months)

Google Project Management Certificate (in progress)
Intro to Service Management with ITIL 4
Smartsheet Essential Training
Project Coordinator Training
Ongoing training in project management, project workflows, administration, reporting tools, and stakeholder management.

Project Management Smartsheet Agile Methodology ITIL V3 Or V4 Foundation

Sys Admin | Patch Project Coordinator

Fiserv

Aug 2020 - Feb 2024 (3 years 6 months)

• Managed patching efforts across 4,000+ Windows servers, maintaining over 97% compliance.
• Facilitated stakeholder meetings, documented decisions, tracked action items, and coordinated
execution.
• Created and maintained status reports, communications, and deployment documentation.
• Analyzed data in Excel to identify compliance issues, create deployment plans, and confirm successful
resolution.

Patch Management ServiceNow Project Coordination Compliance Monitoring Data Analysis Change Management Documentation

Sys Engineer | IT Project Coordinator

Fiserv

Jan 2014 - Aug 2020 (6 years 7 months)

Led and supported infrastructure projects such as server upgrades, network changes, data center builds, and office moves.
Coordinated with vendors and internal teams to execute changes on time and within budget.
Managed $250K IT budget, purchase order creation, invoice reconciliation, and vendor renewals.
Authored process documentation and knowledge base articles for internal use.