Kassandra Holt

Engaged with customers over the phone or face-to-face to provide information on products or services, process orders, and resolve complaints. Maintained detailed records of interactions and ensured customer satisfaction.

Secured building inside and out, monitored entrances and exits, and operated communication systems. Performed first aid and CPR during emergencies and maintained accurate logs of security activities.

Conferred with customers by telephone or in person to provide product/service information, process orders, and resolve complaints. Maintained records of interactions and performed administrative tasks.

Prepared meals according to dietary guidelines, managed monthly budgeting, and taught basic life skills. Established and enforced household rules and procedures.

Received payment by cash, check, credit cards, vouchers, or automatic debits, and assisted customers by providing information and resolving complaints. Maintained cleanliness of checkout area and balanced daily transactions.

Organized and led activities to promote physical, mental, and social development, and taught basic skills such as color, shape, number, and letter recognition. Maintained records of attendance and student progress.

Provided patients with help moving, bathing, dressing, and grooming, and maintained records of patient care. Monitored vital signs and reported changes to supervisors.

Tested patient vision, analyzed test data, and assisted with new patient registration and insurance verification. Performed administrative duties and supported optometrist with vision screenings.

Pursuing an Associate of Applied Science in Criminal Justice with an expected completion in February 2026.

Completed a Medical Assisting program in May 2016.

Earned a High School Diploma in May 2010.

Certified in CPR/First Aid and HIPAA/OSHA in 2016.