Kasi Basz
@kasibasz
I coordinate EMEA member policy projects, document rollouts, and multilingual communications.
PolandWhat I'm looking for
At Herbalife's EMEA Finance and Operations Service Centre, I coordinate Member Policy Administration projects, including the rollout of Rules of Conduct, policy documents, advisories, and the Interactive Rules project from beginning to end.
I've also supported HR operations at UBS and Cisco, managing employee lifecycle requests, case resolution, HR systems, and customer service. I bring experience with SAP, Navex, Siebel, Phrase, SharePoint, English and French communication, translations, and cross-cultural support.
Experience
Work history, roles, and key accomplishments
Coordinated key projects including the rollout of new Rules of Conduct across EMEA. Reviewed marketing materials for policy compliance and managed document translations and archiving.
Managed workforce administration including onboarding, employee lifecycle, and exit processes. Ensured accurate HR data updates and delivered services per SLAs and local legislation.
Provided HR support to employees and managers, handling phone calls and web cases. Delivered excellent customer service and supported generalist and regional processes.
Posted French invoices in SAP and resolved invoice issues via phone or email. Communicated in English and French.
Information Desk Agent
Car Air France
Jul 2011 - Aug 2011 (1 month)
Provided information to travelers at Charles de Gaulle Airport, answering inquiries and assisting with directions.
Administrative Assistant
RAF-MET
Jan 2008 - Dec 2010 (2 years 11 months)
Handled email correspondence and made phone calls to clients, primarily in French. Translated English and French correspondence to Polish.
Education
Degrees, certifications, and relevant coursework
Tischner European School
Bachelor's Degree, Applied Linguistics
2008 - 2011
Graduated from Tischner European School in Kraków with a degree in Applied Linguistics, majoring in Public Relations.
Małopolska Wyższa Szkoła Zawodowa
Journalism and Communication
2006 - 2007
Studied Journalism and Communication at Małopolska Wyższa Szkoła Zawodowa in Kraków.
Lart Studio School of Art
Art
2005 - 2006
Graduated from Lart Studio School of Art in Kraków.
XXIV High School
High School Diploma
2000 - 2004
Graduated from XXIV High School in Kraków.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Job categories
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