Open to opportunities

Justyna Syta

@justynasyta

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People Operations Specialist focused on scalable HR operations, employee relations, and payroll accuracy.

Poland

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What I'm looking for

I’m open to fully remote, global roles where I can own employee relations, HR operations, payroll coordination, and process improvement—partnering with managers to deliver consistent, scalable people support in a fast-paced environment.

I’m a People Operations Specialist with 4+ years of experience supporting over 500 employees in a fast-paced, international environment at Amazon UK. I’m known as a trusted first point of contact for HR-related matters, handling complex employee relations cases such as absences, and partnering with managers to keep operations moving.

I coordinate payroll processes and time tracking using Kronos, and I deliver daily HR reports to operational and regional leadership. I also implement and improve HR processes and standard operating procedures (SOPs), including supporting the launch of a new fulfillment center (LCY3, London) and building practical, scalable ways of working.

Before my Amazon role, I led end-to-end operations as a Seasonal Hotel Operations Manager and worked as an Insurance & Financial Advisor, both of which strengthened my stakeholder management and service mindset. I bring hands-on operational experience, strong systems capability (PeopleSoft, Panorama, CRM), and advanced Excel proficiency to every People Ops partnership.

Experience

Work history, roles, and key accomplishments

Seasonal Hotel Ops Manager

Pałac Morski Resort

Jan 2025 - Jan 2026 (1 year)

Managed daily operations of a seasonal hotel, ensuring high service standards across guest services, bookings, and staff coordination. Led a team of 7 and handled reservations, payments, and on-site operational administration during peak season.

Hotel Operations Guest Service Team Leadership Reservations Management Payments Operations Customer Satisfaction Administration

Insurance & Financial Advisor

PZU

Dec 2023 - Feb 2024 (2 months)

Acquired and managed individual and business clients while delivering customer service and selling financial products. Supported ongoing client relationships to drive sales and service outcomes.

Client Acquisition Customer Service Financial Products Relationship Management Sales Support Service Delivery

HR Associate Partner

Amazon UK

May 2019 - May 2023 (4 years)

Supported 500+ employees and managers as the first point of contact for HR-related matters, including employee relations case management for absences. Coordinated payroll and time tracking in Kronos, delivered daily HR reporting to leadership, and implemented improved HR processes and SOPs; also supported the launch of a new fulfillment center (LCY3, London).

Employee Relations HR Operations Payroll Coordination Time Tracking HR Reporting SOP Development Stakeholder Management Case Management

Process Guide (Warehouse)

Amazon UK

Jun 2013 - Apr 2019 (5 years 10 months)

Supported warehouse operations including receiving, storage, and problem-solving to keep operations moving toward targets. Trained team members and supported managers to improve operational performance.

Warehouse operations Receiving Problem Solving Operational Targets

Co-owner, Polish Cuisine

Polish Cuisine Restaurant

Mar 2011 - Mar 2013 (2 years)

Managed daily operations of a restaurant, overseeing a team of 7 and ensuring compliance and smooth service delivery. Handled payroll responsibilities, developed client and catering networks, and supported business growth through partnerships.

Restaurant Operations Team Leadership Payroll Administration Compliance Client Relationship Management