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Kashifa Hahn

@kashifahahn

Results-driven TPP Manager with strong operations, customer service, and team leadership experience.

South Africa
Message

What I'm looking for

I seek a hands-on operational role where I can lead teams, improve processes, and deliver strong customer service in a supportive, growth-oriented company.

I am a results-driven TPP Manager with extensive retail and logistics experience across sales, store management, and delivery operations. I have managed staff, handled cashing up and banking, performed stocktaking and bookkeeping, and supported delivery team operations including receiving, scanning, returns, picking and packing.

I bring strong customer-service skills, time management, and proficiency with Microsoft Office and basic administration systems. I am dedicated, hardworking, and focused on optimizing business performance and reliable day-to-day branch and warehouse operations.

Experience

Work history, roles, and key accomplishments

LL

Call Centre Agent

Leisure & Lifestyle

Aug 2018 - Aug 2018 (0 months)

Worked in a call centre role handling customer enquiries and support during an engagement in August 2018.

SZ

Store Manager

Shoe Zone

Jan 2016 - Aug 2018 (2 years 7 months)

Managed branch operations including cashing up, bookkeeping, staff management, housekeeping, and stocktaking; improved daily closing accuracy and operational consistency. Oversaw banking and loss prevention until retrenchment in 2018.

Education

Degrees, certifications, and relevant coursework

HS

Hillside High School

Grade 12, General Secondary Education

Completed Grade 12 at Hillside High School in Port Elizabeth.

Tech stack

Software and tools used professionally

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