Kashifa Hahn
@kashifahahn
Results-driven TPP Manager with strong operations, customer service, and team leadership experience.
What I'm looking for
I am a results-driven TPP Manager with extensive retail and logistics experience across sales, store management, and delivery operations. I have managed staff, handled cashing up and banking, performed stocktaking and bookkeeping, and supported delivery team operations including receiving, scanning, returns, picking and packing.
I bring strong customer-service skills, time management, and proficiency with Microsoft Office and basic administration systems. I am dedicated, hardworking, and focused on optimizing business performance and reliable day-to-day branch and warehouse operations.
Experience
Work history, roles, and key accomplishments
Process receiving, scanning, returns, picking and packing of goods; handle driver queries and customer interactions at click-and-collect, improving fulfilment accuracy.
Cashier / Sales Lady
Kiss n Makeup
Oct 2018 - Sep 2019 (11 months)
Handled point-of-sale transactions and customer service, maintained stock presentation and supported daily sales operations from 2018–2019.
Call Centre Agent
Leisure & Lifestyle
Aug 2018 - Aug 2018 (0 months)
Worked in a call centre role handling customer enquiries and support during an engagement in August 2018.
Store Manager
Shoe Zone
Jan 2016 - Aug 2018 (2 years 7 months)
Managed branch operations including cashing up, bookkeeping, staff management, housekeeping, and stocktaking; improved daily closing accuracy and operational consistency. Oversaw banking and loss prevention until retrenchment in 2018.
Supervisor
Shoe Zone
Jan 2011 - Dec 2015 (4 years 11 months)
Supervised store floor operations from 2011–2015, handling customer service, stocktaking and banking while supporting daily sales targets and store organization.
Served as assistant representative supporting Revlon product promotion and client relations from Dec 2010 to Apr 2011.
Sales Assistant
Bata (Moffet on Main)
Nov 2008 - Dec 2008 (1 month)
Provided customer service, cashiering and housekeeping support during a short-term seasonal assignment in Nov–Dec 2008.
Education
Degrees, certifications, and relevant coursework
Hillside High School
Grade 12, General Secondary Education
Completed Grade 12 at Hillside High School in Port Elizabeth.
Availability
Location
Authorized to work in
Job categories
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