Open to opportunities

Kashifa Christie

@kashifachristie

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Freelance Data Entry Specialist with customer service experience.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

My name is Kashifa Christie, and I am a dedicated Freelance Data Entry Specialist with a strong background in customer service. I have honed my skills in accurately sorting and managing data while ensuring timely delivery of tasks. My experience as a Customer Service Agent has equipped me with the ability to address inquiries, resolve issues, and ensure customer satisfaction through effective communication.

Throughout my career, I have worked in various roles, including as an Assistant Manager in retail and as a fundraiser for NGOs. These experiences have not only enhanced my organizational skills but also my ability to work collaboratively in diverse environments. I am passionate about delivering quality work and contributing positively to any team I am part of.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Specialist

Current

Freelance

Oct 2024 - Present (8 months)

Accurately and timely sorted data for various projects. Maintained data integrity and ensured efficient data management.

Data Entry Data Sorting Data Management Time Management

Customer Service Agent

Boora Mokotedi Transport

Jun 2021 - Aug 2023 (2 years 2 months)

Addressed customer inquiries, resolved issues, and processed orders via email and phone. Ensured high levels of customer satisfaction through effective communication and problem-solving.

Customer Service Email Communication Phone Support Order Processing

Fundraiser

WWF Africa

Mar 2019 - Jun 2019 (3 months)

Participated in direct marketing and fundraising initiatives. Secured new donors for the NGO through effective communication and persuasion.

Direct Marketing Fundraising Donor Engagement Campaign Management Public Relations

Fundraiser

SWAT Marketing

Mar 2018 - Jun 2018 (3 months)

Engaged in direct marketing and fundraising activities. Successfully raised funds by recruiting donors to sign up for the NGO.

Direct Marketing Fundraising Public Speaking NGO Support

Assistant Manager

Verimark Direct

Jul 2017 - Dec 2017 (5 months)

Oversaw store operations and managed customer inquiries. Handled administrative tasks including maintaining records and managing books.

Sales Bookkeeping

Education

Degrees, certifications, and relevant coursework

Saul Damon High School

Matric Grade 12, General Studies

Completed secondary education with a focus on general subjects. Achieved the Matric Grade 12 qualification, preparing for further studies or vocational training.

Upington Vodacom ICT Resource Centre

A+ IT Essentials Certificate, Information Technology

Completed a certification program in Information Technology, focusing on essential IT skills and knowledge. Gained foundational understanding in computer hardware, software, and networking.