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@kashifachristie
Freelance Data Entry Specialist with customer service experience.
South AfricaMy name is Kashifa Christie, and I am a dedicated Freelance Data Entry Specialist with a strong background in customer service. I have honed my skills in accurately sorting and managing data while ensuring timely delivery of tasks. My experience as a Customer Service Agent has equipped me with the ability to address inquiries, resolve issues, and ensure customer satisfaction through effective communication.
Throughout my career, I have worked in various roles, including as an Assistant Manager in retail and as a fundraiser for NGOs. These experiences have not only enhanced my organizational skills but also my ability to work collaboratively in diverse environments. I am passionate about delivering quality work and contributing positively to any team I am part of.
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Work history, roles, and key accomplishments
Freelance
Oct 2024 - Present (1 year 1 month)
Accurately and timely sorted data for various projects. Maintained data integrity and ensured efficient data management.
Boora Mokotedi Transport
Jun 2021 - Aug 2023 (2 years 2 months)
Addressed customer inquiries, resolved issues, and processed orders via email and phone. Ensured high levels of customer satisfaction through effective communication and problem-solving.
WWF Africa
Mar 2019 - Jun 2019 (3 months)
Participated in direct marketing and fundraising initiatives. Secured new donors for the NGO through effective communication and persuasion.
SWAT Marketing
Mar 2018 - Jun 2018 (3 months)
Engaged in direct marketing and fundraising activities. Successfully raised funds by recruiting donors to sign up for the NGO.
Verimark Direct
Jul 2017 - Dec 2017 (5 months)
Oversaw store operations and managed customer inquiries. Handled administrative tasks including maintaining records and managing books.
Degrees, certifications, and relevant coursework
Matric Grade 12, General Studies
Completed secondary education with a focus on general subjects. Achieved the Matric Grade 12 qualification, preparing for further studies or vocational training.
A+ IT Essentials Certificate, Information Technology
Completed a certification program in Information Technology, focusing on essential IT skills and knowledge. Gained foundational understanding in computer hardware, software, and networking.
Software and tools used professionally
South AfricaYou can contact Kashifa and 90k+ other talented remote workers on Himalayas.
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