menzi phungula

I am a dedicated and detail-oriented professional with 2+ years of experience in data entry, customer service, and administrative operations within the Business Process Outsourcing industry.

At CCI South Africa I processed and logged detailed customer information during UK-based insurance claim consultations, maintained online database systems for an insurance underwriter, and conducted data verification while managing high-volume workloads.

I maintained excellent data accuracy rates—meeting 100% accuracy standards—performed quality checks to identify missing or outdated information, and generated professional client correspondence to support claims and policy queries.

I am available for immediate remote, work-from-home data entry roles where I can apply my Microsoft Office, online database, and problem-solving skills. I seek positions that offer work-life balance while allowing me to deliver accurate, timely results for international teams.