Kashawne Salutan

Perform advanced system diagnostics on complex electronic equipment using multimeters, schematics, and technical service bulletins. Isolate root-cause electrical/mechanical failures and execute precision repairs. Interface with engineering support to document defects and system anomalies. Manage parts inventory and technical logs to ensure high operational reliability.

Executed high-volume field diagnostic and repair calls across diverse hardware systems and equipment brands. Applied critical thinking and systematic troubleshooting protocols to isolate performance bottlenecks and resolve equipment failures under tight schedules. Communicated complex technical issues and preventive maintenance strategies to non-technical users in clear terms.

Coordinated with team leads to deliver targeted instruction and tech support. During COVID-19, facilitated virtual learning platforms, guided remote users, and resolved digital access issues. Supervised specialized equipment care, recorded performance data to adapt training approaches, and managed complex behavioral dynamics using structured conflict resolution techniques.

Supervised daily site operations, quality assurance standards, and team resource allocation across a military base contract. Maintained inventory levels, tracked base-wide project resources, and delivered daily operational status reports to military personnel and key stakeholders. Managed change implementations and safety protocol enforcement to hit strict performance metrics.

Activities and societies: Hands-on Security Labs, Vulnerability Assessments, Network Traffic Analysis, Threat Mitigation Projects

Intensive bootcamp focused on core cybersecurity principles, network defense, threat analysis, Linux environment management, system logging, and incident response workflows. Participating in hands-on technical projects to secure systems and analyze network activity.

Grade: Graduated