Karunwi James
@karunwijames
I build efficient office, fleet, and logistics operations that reduce costs and improve delivery performance.
NigeriaWhat I'm looking for
I've led end-to-end logistics and operational workflows for Regal Flowers Nigeria, Busha Digital Assets, SwiftLogix, and Oxbit Logistics, improving service reliability, customer outcomes, and cost control.
At Oxbit Logistics, I sustained a 97% delivery success rate across 400+ monthly movements, reduced fuel spend by 20% through route optimisation, and cut asset losses by 40% through inventory controls. At SwiftLogix, I coordinated 200+ daily fulfilments and introduced real-time tracking that reduced customer enquiries by 35%.
I build SOPs, KPI dashboards, vendor partnerships, incident-response processes, and scalable teams. I'm immediately available and open to relocation, hybrid, and onsite operational leadership opportunities.
Experience
Work history, roles, and key accomplishments
Operations & Logistics Manager
Regal Flowers Nigeria
Mar 2019 - Present (7 years 6 months)
Maintained 95%+ SLA adherence across peak seasonal periods by pre-building vendor contingency protocols and dynamic scheduling. Designed and enforced packaging to delivery SOPs, eliminating recurring handling errors and improving product condition at delivery.
Merchant
Busha Digital Assets
Nov 2022 - Apr 2025 (2 years 5 months)
Ran operational workflows for a 3,000+ user base, driving a 90%+ same-day resolution rate. Cut customer complaints by 22% and lifted customer retention by 15% through data-driven process redesign and retention strategies.
Operations Coordinator — Customer Logistics
SwiftLogix Ltd.
May 2021 - Oct 2022 (1 year 5 months)
Coordinated 200+ daily fulfilment operations across multiple zones, consistently hitting accuracy and on-time delivery benchmarks. Built a real-time order tracking system that cut inbound customer service enquiries by 35% and reduced failed delivery attempts by 30%.
Logistics Manager
Oxbit Logistics
Mar 2019 - Apr 2021 (2 years 1 month)
Led daily fleet dispatch and warehouse operations across 400+ monthly movements, sustaining a 97% delivery success rate. Introduced a digital route optimisation system that cut fuel spend by 20% and improved turnaround times.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Philosophy
Bachelor of Science in Philosophy from the University of Lagos, completed in 2019.
The Council of Six Sigma
Six Sigma White Belt, Six Sigma
Earned the Six Sigma White Belt certification from The Council of Six Sigma.
IIENSTITU
Logistics Management, Logistics Management
Completed a certification in Logistics Management from IIENSTITU.
BUILDPROC MOOC
Project Procurement, Project Procurement
Completed a certification in Project Procurement from BUILDPROC MOOC.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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