Temitope Olatigbe
@temitopeolatigbe
Operations leader driving cost-saving logistics and customer satisfaction across Africa.
What I'm looking for
I’m a supply chain professional with about ten years of work experience, known for building high-performing teams and delivering operational excellence. I bring a tactical, inspiring leadership style that focuses on identifying business needs and turning them into practical cost-saving solutions.
As Operations Head at Kwik, I formulate business strategy with the executive team and lead quantitative and qualitative analyses to guide execution. I design policies aligned with overall strategy, implement efficient processes and standards across cities, and oversee technology solutions throughout the organization.
I manage contracts and retention with customers, vendors, partners, and stakeholders while researching ideal shipping techniques, routing, and carriers. I also oversee expenses and budgeting to optimize cost and benefits, report operational performance, evaluate risk, and drive quality assurance and compliance (including data protection).
Previously, I led operations at Acorn Oaks Ventures and Qship Limited, coordinating recruitment and training, ensuring quality and safety compliance, and improving delivery performance (including increasing service delivery by 7% over five months). I’ve also held executive administrative and operations roles that strengthened my reporting, logistics coordination, and stakeholder support capabilities.
Experience
Work history, roles, and key accomplishments
Operations Head
Africa Delivery Technologies (Kwik)
Aug 2022 - Present (3 years 11 months)
Lead operations for Africa Delivery Technologies (Kwik), including strategy formulation, process and policy implementation, and compliance with local and international laws. Oversee technology rollout, contracts, customer retention, routing/carriers research, risk and quality assurance, budgeting, and operational performance reporting.
Operations Head
Acorn Oaks Ventures
Dec 2019 - Jun 2022 (2 years 6 months)
Provide operational leadership for Acorn Oaks Ventures, evaluating key performance metrics and coordinating driver and rider recruitment and training. Manage onboarding, shipping record verification, quality assurance collaboration, health and safety compliance, vehicle sourcing, and continuous improvement initiatives.
Operations Head
Outori Limited
Jul 2018 - Sep 2019 (1 year 2 months)
Manage operations for Outori Limited, including budgeting, coordination across business and creative teams, and ensuring deliverables meet client expectations and timelines. Oversee performance evaluation, recruitment and training, daily operational reporting, quality checks, warehouse/logistics coordination, inventory control accuracy, and safety-focused project supervision.
Operations Head
Qship Limited
Dec 2017 - May 2018 (5 months)
Oversee operations at Qship Limited from concept to completion of delivery services. Manage KPI-focused communication flows, produce daily incident/safety/irregularity reports, resolve customer problems, support fleet maintenance coordination, and coordinate cross-department meetings.
Divisional Head
Qship Limited
Jan 2017 - Nov 2017 (10 months)
Manage business operations at Qship Limited to achieve company goals and performance improvements. Handle recruitment and employee lifecycle activities, identify skill gaps and provide training, develop operations policies and quality systems, and coordinate shipment allocations, transport costs, and delivery timelines.
Executive Administrative Assistant
Lighthouse Christian Outreach Centre
Nov 2009 - Jan 2016 (6 years 2 months)
Provide executive administrative support to senior management, including coordination of public relations activities and departmental administrative functions. Manage administrative processes and weekly reports, collaborate with accounting on budgeting, maintain office supplies, and support client correspondence and supplier record tracking.
Fleet Administrative Assistant
Global Haulage Resources Limited
May 2008 - Nov 2008 (6 months)
Coordinate and track fleet deployment across locations in Nigeria and manage related operational reporting. Handle client liaison for procuring/receiving/returning products, manage invoice processes, oversee turnaround-time reporting, apply SLA/policies/procedures for distribution management, and support fleet operations execution.
Assistant Operation Manager
Emmanuella Consulting Services
May 2007 - Oct 2007 (5 months)
Support operations management by collecting research data to inform feasibility studies and strategy development. Create PowerPoint presentations, coordinate meetings and client business presentations, and plan and execute corporate meetings and events.
Business Supervisor
Emmanuella Consulting Services
Jan 2006 - Apr 2007 (1 year 3 months)
Supervise field operations by distributing work among field officers and coordinating billing operations. Liaise with clients on billing processes and distributions and produce weekly billing reports.
Supervisor
Alpha Consortium Nigeria Ltd
Jan 2005 - Dec 2005 (11 months)
Supervise field officer workload within strict deadlines and coordinate tool and material deployment for project execution. Prepare updated field activity reports and supervise collection of physical files and spreadsheets required for reporting.
Assistant Supervisor
Alpha Consortium Nigeria Ltd
Sep 2004 - Jan 2005 (4 months)
Monitor enumeration officers in the field and verify exercise information against enumerated forms. Coordinate and analyze collated data and produce weekly reports on field activities.
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
Master of Business Administration, Business Administration
Completed a Master of Business Administration (MBA) at Obafemi Awolowo University in Ile-Ife.
Olabisi Onabanjo University
Postgraduate Diploma, Logistics and Supply Chain Management
Completed a PGD in Logistics and Supply Chain Management at Olabisi Onabanjo University, Ago-Iwoye.
Olabisi Onabanjo University
Bachelor of Science, Geology
Completed a Bachelor of Science degree in Geology at Olabisi Onabanjo University.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Temitope?
You can contact Temitope and 90k+ other talented remote workers on Himalayas.
Message TemitopeGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
