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Temitope OlatigbeTO
Open to opportunities

Temitope Olatigbe

@temitopeolatigbe

Operations leader driving cost-saving logistics and customer satisfaction across Africa.

Nigeria
Message

What I'm looking for

I’m looking for an operations leadership role where I can drive strategy, optimize logistics costs, ensure compliance and quality, mentor teams, and deliver better customer experiences—especially in fast-paced, growth-focused organizations.

I’m a supply chain professional with about ten years of work experience, known for building high-performing teams and delivering operational excellence. I bring a tactical, inspiring leadership style that focuses on identifying business needs and turning them into practical cost-saving solutions.

As Operations Head at Kwik, I formulate business strategy with the executive team and lead quantitative and qualitative analyses to guide execution. I design policies aligned with overall strategy, implement efficient processes and standards across cities, and oversee technology solutions throughout the organization.

I manage contracts and retention with customers, vendors, partners, and stakeholders while researching ideal shipping techniques, routing, and carriers. I also oversee expenses and budgeting to optimize cost and benefits, report operational performance, evaluate risk, and drive quality assurance and compliance (including data protection).

Previously, I led operations at Acorn Oaks Ventures and Qship Limited, coordinating recruitment and training, ensuring quality and safety compliance, and improving delivery performance (including increasing service delivery by 7% over five months). I’ve also held executive administrative and operations roles that strengthened my reporting, logistics coordination, and stakeholder support capabilities.

Experience

Work history, roles, and key accomplishments

AK
Current

Operations Head

Africa Delivery Technologies (Kwik)

Aug 2022 - Present (3 years 11 months)

Lead operations for Africa Delivery Technologies (Kwik), including strategy formulation, process and policy implementation, and compliance with local and international laws. Oversee technology rollout, contracts, customer retention, routing/carriers research, risk and quality assurance, budgeting, and operational performance reporting.

AV

Operations Head

Acorn Oaks Ventures

Dec 2019 - Jun 2022 (2 years 6 months)

Provide operational leadership for Acorn Oaks Ventures, evaluating key performance metrics and coordinating driver and rider recruitment and training. Manage onboarding, shipping record verification, quality assurance collaboration, health and safety compliance, vehicle sourcing, and continuous improvement initiatives.

OL

Operations Head

Outori Limited

Jul 2018 - Sep 2019 (1 year 2 months)

Manage operations for Outori Limited, including budgeting, coordination across business and creative teams, and ensuring deliverables meet client expectations and timelines. Oversee performance evaluation, recruitment and training, daily operational reporting, quality checks, warehouse/logistics coordination, inventory control accuracy, and safety-focused project supervision.

QL

Operations Head

Qship Limited

Dec 2017 - May 2018 (5 months)

Oversee operations at Qship Limited from concept to completion of delivery services. Manage KPI-focused communication flows, produce daily incident/safety/irregularity reports, resolve customer problems, support fleet maintenance coordination, and coordinate cross-department meetings.

QL

Divisional Head

Qship Limited

Jan 2017 - Nov 2017 (10 months)

Manage business operations at Qship Limited to achieve company goals and performance improvements. Handle recruitment and employee lifecycle activities, identify skill gaps and provide training, develop operations policies and quality systems, and coordinate shipment allocations, transport costs, and delivery timelines.

LC

Executive Administrative Assistant

Lighthouse Christian Outreach Centre

Nov 2009 - Jan 2016 (6 years 2 months)

Provide executive administrative support to senior management, including coordination of public relations activities and departmental administrative functions. Manage administrative processes and weekly reports, collaborate with accounting on budgeting, maintain office supplies, and support client correspondence and supplier record tracking.

GL

Fleet Administrative Assistant

Global Haulage Resources Limited

May 2008 - Nov 2008 (6 months)

Coordinate and track fleet deployment across locations in Nigeria and manage related operational reporting. Handle client liaison for procuring/receiving/returning products, manage invoice processes, oversee turnaround-time reporting, apply SLA/policies/procedures for distribution management, and support fleet operations execution.

ES

Business Supervisor

Emmanuella Consulting Services

Jan 2006 - Apr 2007 (1 year 3 months)

Supervise field operations by distributing work among field officers and coordinating billing operations. Liaise with clients on billing processes and distributions and produce weekly billing reports.

AL

Supervisor

Alpha Consortium Nigeria Ltd

Jan 2005 - Dec 2005 (11 months)

Supervise field officer workload within strict deadlines and coordinate tool and material deployment for project execution. Prepare updated field activity reports and supervise collection of physical files and spreadsheets required for reporting.

Education

Degrees, certifications, and relevant coursework

Obafemi Awolowo University logoOU

Obafemi Awolowo University

Master of Business Administration, Business Administration

Completed a Master of Business Administration (MBA) at Obafemi Awolowo University in Ile-Ife.

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Postgraduate Diploma, Logistics and Supply Chain Management

Completed a PGD in Logistics and Supply Chain Management at Olabisi Onabanjo University, Ago-Iwoye.

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Science, Geology

Completed a Bachelor of Science degree in Geology at Olabisi Onabanjo University.

Tech stack

Software and tools used professionally

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