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kartik tiwariKT
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kartik tiwari

@kartiktiwari2

Customer Service Representative at HighLevel supporting customers across Voice AI, AI agents, conversational AI, and workflow automation.

India
Message

At HighLevel, I work as a Customer Service Representative, with a focus on Voice AI, AI agents, conversational AI, workflow automation, and CRM implementation.

Previously, I was an Account Manager - Product support at CEIPAL Corp. and a Customer Service Representative at TELUS International and Amazon. At Amazon, I handled US-based customer issues related to purchased products. I bring experience in account management, client relations, and customer service.

Experience

Work history, roles, and key accomplishments

HighLevel logoHI
Current

Customer Service Representative

May 2024 - Present (2 years 5 months)

Worked as Customer Service Representative at HighLevel.

CEIPAL Corp. logoCC

Account Manager - Product support

Jan 2023 - Apr 2024 (1 year 3 months)

Worked as Account Manager - Product support at CEIPAL Corp..

TELUS International logoTI

Customer Service Representative

Nov 2021 - Nov 2022 (1 year)

Worked as Customer Service Representative at TELUS International.

Amazon logoAM

Customer Service Representative

Oct 2019 - Sep 2021 (1 year 11 months)

Handling us based customer issues related to the product they purchased

Education

Degrees, certifications, and relevant coursework

NE

NextLeap

Product Manager Fellowship

Aug 2026

LL

Lucknow University, Lucknow

2015 - 2018

Tech stack

Software and tools used professionally

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