Karolyna Balog
@karolynabalog
I’m an Order Management Specialist who coordinates client communication and operational workflows with precision and speed.
What I'm looking for
I’m an adaptable and organised professional focused on customer communication, administrative coordination, and workflow management in client-facing environments. I’m known for problem-solving, cross-team communications, multitasking, and maintaining efficient operational workflows.
In my role as a Commercial Operator / Order Management Specialist at Costgeco Impex, I coordinated communication between clients, sales representatives, and internal teams to support smooth operations. I managed order-related updates, tracking, and follow-up communication while helping resolve operational issues efficiently, collaborating across multiple departments to keep workflows running and clients supported.
Previously, as a Business Administrator at Kampride SRL (Ridesharing), I supported daily operational workflows and administrative processes in a fast-paced environment. I facilitated communication between collaborators, drivers, and internal operations, managed company documentation, contracts, and operational records, and used tools like Google Workspace, Microsoft Office, and ChatGPT to learn quickly and keep work accurate—backed by strong customer communication skills from my time as a waiter.
Experience
Work history, roles, and key accomplishments
Commercial Operator / Order Mgmt
Costgeco Impex
Dec 2023 - May 2026 (2 years 5 months)
Coordinated communication between clients, sales representatives, and internal teams to support smooth operational workflows. Managed order-related updates, tracking, and follow-up communications while helping resolve operational issues.
Business Administrator
Kampride SRL
Dec 2022 - Nov 2024 (1 year 11 months)
Assisted with coordinating daily operational workflows and administrative processes in a fast-paced environment. Managed company documentation, contracts, and operational records while facilitating communication across collaborators, drivers, and internal operations.
Waiter
Pădurile Regale Restaurant
Jun 2022 - Sep 2022 (3 months)
Delivered professional customer service while managing client requests in a fast-paced restaurant environment. Developed written and verbal communication, adaptability, and problem-solving through direct customer interaction.
Education
Degrees, certifications, and relevant coursework
Colegiul Economic Viilor
Education Technician in Gastronomy, Gastronomy
2019 - 2023
Completed an Education Technician in Gastronomy program at Colegiul Economic Viilor in Bucharest from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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