IRINA CUCIUREANU
@irinacuciureanu
Customer-focused operations and accounts professional delivering reliable order-to-cash operations.
RomaniaWhat I'm looking for
I am a customer-focused operations and accounts professional with broad experience in admin, logistics planning, order management, and AP/AR across fast-paced, client-facing environments. I consistently support customers in Romanian and English via email and phone, manage complex orders and installations, and coordinate suppliers, couriers, contractors and internal teams to ensure timely delivery and high satisfaction.
My background includes hands-on roles in payments, accounts payable/receivable, sales administration and installation coordination where I improved cash flow, met sales targets, and streamlined processes. I am proficient with ERP/CRM-style systems (Oracle, Pegasus Opera/Operations/Pharos), quick to learn new platforms, and experienced in producing accurate invoicing, reconciliations and financial reporting.
I bring a pragmatic, solution-oriented approach to case handling and cross-functional communication, safeguarding sensitive data while contributing to knowledge bases, templates and KPI-driven improvements that support team performance and customer retention.
Experience
Work history, roles, and key accomplishments
Installation Coordinator
Bespoke Furniture for Schools and Libraries
Jan 2024 - Present (1 year 9 months)
Provide frontline customer support and manage orders and complex library installations end-to-end, coordinating suppliers, contractors and IT to ensure timely delivery and maintain cash flow through accurate invoicing. Improved post-installation feedback handling and upheld KPI/SLAs for response quality and turnaround.
Sales and After Sales Administrator
Warrior Doors Ltd
May 2022 - May 2023 (1 year)
Managed enquiries, quoting workflow and design handovers to manufacturing, improving quote accuracy and progressing sales through follow-ups and client liaison; supported invoicing and credit control to protect cash flow. Achieved monthly sales target in February 2023.
Payments Administrator
Tilia Homes Ltd
Nov 2020 - Mar 2022 (1 year 4 months)
Verified cashbook transactions against bank statements, managed subcontractor invoices and payment applications, and issued weekly cash flow reports to resolve queries and ensure timely regional payments. Maintained accurate financial records and met payment deadlines.
Accounts Administrator
Veker Extrusions & Gaskets Ltd
Mar 2017 - Sep 2020 (3 years 6 months)
Managed daily cashbook reconciliations, sales invoicing, credit control and supplier payments while maintaining vendor data integrity and supporting weekly payment runs to optimise cash flow. Proposed credit-term changes that reduced payment delays.
Administration Coordinator
Delta Ingenieur GmbH
Sep 2013 - Feb 2015 (1 year 5 months)
Provided administrative support to senior leadership, prepared meeting materials and minutes, maintained official documents and coordinated client meetings, improving team efficiency and reducing event costs. Supported international client interactions and produced timely monthly reports.
Administration and Data Entry
SC BestConsulting S.R.L.
Mar 2012 - Sep 2013 (1 year 6 months)
Maintained financial transaction records, reconciled ledgers, managed office expenditures and prepared reports, ensuring audit trails and compliance; handled company secretarial duties and board meeting minutes. Kept licences and statutory records up to date.
Education
Degrees, certifications, and relevant coursework
Roadchef EPOS Till Site Champion Training
Site Champion Training (Train the Trainer), Point of Sale / Training
2015 - 2015
Completed Train the Trainer site champion training for Roadchef EPOS Till systems.
Assistant Programmer Diploma (MS Office expert user)
Assistant Programmer Diploma, Office software / Programming support
2008 - 2008
Obtained an Assistant Programmer diploma demonstrating expert-level MS Office skills.
Dimitrie Leonida High School
A-Level Equivalent Qualification, General secondary education
2003 - 2007
Activities and societies: Sports (A grade)
Completed secondary education with A-Level equivalent qualifications in English (A), Mathematics (B), and Computing (B).
No. 7 Petrosani Primary and Secondary School
Primary and Secondary School Certificate, Primary and secondary education
1995 - 2003
Completed primary and lower secondary schooling at No. 7 Petrosani.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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