Dora Foldvari
@dorafoldvari
Organized customer support specialist focused on accurate, efficient operations.
What I'm looking for
I am a practical, detail-oriented customer support and operations professional with hands-on experience in order management, invoicing, and front-line customer communication across busy food-service environments.
I consistently maintain efficient workflows during peak hours by coordinating between customers, kitchen staff, and couriers while ensuring payments and receipts are processed accurately.
My strengths include strong organization, attention to detail, calm communication, and quick adaptation to new procedures; I take detailed notes to preserve accuracy and follow clear processes reliably.
I am seeking a stable role in customer support, back office, or data entry where I can contribute seriousness, dependability, and steady operational support to a team.
Experience
Work history, roles, and key accomplishments
Dispatcher
Treponti Pizza
Aug 2024 - Present (1 year 4 months)
Handles phone and online delivery orders, issues invoices and processes payments, and coordinates kitchen and couriers to maintain efficient workflow during busy hours.
Dispatcher
Cut & Crust
Feb 2023 - Jul 2024 (1 year 5 months)
Managed phone and online orders, transmitted orders to the kitchen, issued receipts and handled payments while providing customer support to ensure smooth service.
Bartender
NOBORI Restaurant
Oct 2021 - Jan 2022 (3 months)
Served customers and prepared beverages professionally while maintaining quality and service standards in a restaurant environment.
Bartender / Waitress
Cut & Crust
May 2018 - Oct 2021 (3 years 5 months)
Took and served orders accurately, managed high customer flow, and organized the workspace to support efficient restaurant operations.
Waitress
La Mărgelatu Caffe
Apr 2016 - May 2018 (2 years 1 month)
Served customers, processed payments and operated the cash register while maintaining service standards in a café setting.
Sales Assistant
Mado SRL
Mar 2015 - Nov 2015 (8 months)
Organized products, checked stock levels and assisted customers with recommendations to support store operations and sales.
Education
Degrees, certifications, and relevant coursework
Edmond Nicolau Technical High School
High School Diploma, Text & Image Processing
2014 - 2017
Completed a technical high school program with specialization in Text & Image Processing, focusing on practical skills for handling digital and print media tasks.
Brassai Sámuel Theoretical School
High School Diploma, General Secondary Education
2006 - 2014
Completed general secondary education with a theoretical curriculum preparing for higher education and vocational options.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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