At Topseedz, I responded to customer emails and inquiries about orders, helping address order problems, concerns, and questions.
At Firstsource, I answered calls about credit card questions and helped customers understand and resolve account and service concerns while handling their information professionally and confidentially.
Earlier, I processed transactions as a Cashier at Family Dollar and as a Cashier / Tag Replacer at Tops, where I also updated product tags and pricing labels. I hold a Customer Service Certification and have used Microsoft Word, Excel, and PowerPoint.
