Karl Louise Olivar
@karllouiseolivar
Dedicated IT professional with experience in game operations and support.
PhilippinesWhat I'm looking for
I am a Bachelor of Science in Information Technology graduate with a strong foundation in both technical and operational roles. My experience includes an on-the-job training at the Local Government Unit, where I honed my skills in troubleshooting and software installation. I have also worked as a Credit and Collection Clerk at Food Industries Inc., where I managed invoicing and technical support tasks effectively.
Currently, I serve as a Senior Game Operations Specialist at Game Ops, where I have received recognition as Employee of the Month for my commitment to excellence. My role involves monitoring in-game issues, assisting players, and preparing detailed reports for clients. I am passionate about leveraging my skills to contribute positively to my organization while continuously seeking opportunities for professional growth.
Experience
Work history, roles, and key accomplishments
Senior Game Operations Specialist
Game Ops
Jan 2023 - Present (2 years 7 months)
Provided comprehensive support to players and agents, addressing inquiries and reporting in-game issues to clients. Conducted thorough testing for bugs and issues, and managed weekly email reports and battle plans.
Credit and Collection Clerk
Food Industries Inc.
Sep 2019 - Present (5 years 11 months)
Managed order entry in iPOS, printed and compiled invoices, and monitored delivery and receipt dates for aging invoices. Provided technical support for computers, printers, and network connections, including editing invoice templates in Crystal Reports and transferring invoices in SAP.
On-the-Job Training
Local Government Unit – Tubao, La Union
Jan 2019 - Present (6 years 7 months)
Assisted with the installation of computer software and hardware, and performed troubleshooting for network problems. Responsible for printing vouchers and other documents, and encoding request letters for bidding.
Education
Degrees, certifications, and relevant coursework
Philippine College of Northwestern Luzon
Bachelor of Science, Information Technology
2015 - 2019
Completed a Bachelor of Science in Information Technology, gaining foundational knowledge in IT principles and practices. Developed skills in various aspects of information technology, preparing for a career in the field.
Saint Mary's Academy
High School Diploma, General Studies
2006 - 2010
Attended Saint Mary's Academy for secondary education. Completed the curriculum for high school.
San Julian Elementary School
Elementary School Diploma, General Studies
2005 - 2006
Attended San Julian Elementary School for primary education. Completed the elementary school curriculum.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
Interested in hiring Karl Louise?
You can contact Karl Louise and 90k+ other talented remote workers on Himalayas.
Message Karl LouiseFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
