As a Gaming Customer Service Representative, I provided remote technical support and troubleshooting via Meta Business Suite while managing multiple gaming platforms.
I handled 100+ customer inquiries daily and documented and managed cash flow records. My work combined technical troubleshooting with customer support.
At Dole Philippines, Inc., I assisted with IT systems maintenance and network troubleshooting, and supported hardware setup and software installation. I also completed an IT Support Certificate covering troubleshooting, networking, system administration, and security fundamentals.
