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Karlien Kemp

@karlienkemp

Account manager at Korbitec IT Solutions – WinDeed Systems who exceeded 200% of sales target and developed a Carmién Tea digital campaign.

South Africa

Message

What I'm looking for

I’m returning to employment after full-time family responsibilities and professional training in digital content and copywriting. I’m looking to apply my client-facing experience and contemporary content skills in my next role.

At Korbitec IT Solutions – WinDeed Systems, I managed and developed client accounts through relationship management, sales, presentations, and software customer training. I exceeded 200% of sales target for more than three consecutive months and was recognised as the top WinDeed Account Manager nationally for performance in Port Elizabeth.

In 2026, I earned a 98% distinction in Digital Content & Copywriting from Red & Yellow Creative School of Business. For my academic campaign “There’s a Carmién for That,” I developed an audience persona, wrote a brand-focused blog and scripts, and planned Instagram and YouTube promotion.

Experience

Work history, roles, and key accomplishments

Portfolio Administrator

PSG Wealth

Jul 2016 - Apr 2018 (1 year 9 months)

Supported financial advisers with investment, retirement and stockbroking portfolio administration and client service. Handled client queries, withdrawals, payments, portfolio summaries and reconciliations while maintaining accurate documentation.

Portfolio Administration Client Services Financial Services Documentation Reconciliations

Advisor Assistant

Citadel

Aug 2014 - Jun 2016 (1 year 10 months)

Coordinated appointments, client communications, new-business requirements, cash flows and withdrawals. Prepared quarterly client reports and documentation in a compliance-focused environment.

Client Communication Appointment Coordination Reporting Compliance Cash Flow Management

PA to Financial Planner

FNB

Apr 2012 - Jul 2014 (2 years 3 months)

Acted as a communication link between clients, the planner and financial institutions; coordinated quotations, applications and policy requirements. Organised appointments and assisted with portfolio information, payments and withdrawals.

Client Communication Appointment Coordination Financial administration Documentation

Regional Sales Executive

Ample Insurance Brokers

Aug 2010 - Mar 2012 (1 year 7 months)

Managed client relationships, retention, sales and new-business development across the Free State and Northern Cape. Supported regional marketing, client events and ongoing portfolio servicing.

Sales Customer Relationship Management Business Development Marketing Portfolio Servicing

Account Manager

Korbitec IT Solutions

Feb 2007 - Aug 2010 (3 years 6 months)

Managed and developed client accounts through relationship management, sales, presentations and software customer training. Organised roadshows and researched market opportunities to support business expansion. Exceeded 200% of sales target for more than three consecutive months; recognised as the top WinDeed Account Manager nationally for performance in Port Elizabeth.

Account Management Sales Customer Training Presentation Skills Market Research Relationship Management

Restaurant Manager

The Top Restaurants Group

Jun 2004 - Jan 2007 (2 years 7 months)

Progressed through kitchen and front-of-house management to Assistant General Manager and General Manager in 2006. Oversaw staff training, customer service, functions, administration, public relations, banking, reporting and stock control.

Corporate Trainer Customer Service Operations Management Administration Public Relations Stock Control

Education

Degrees, certifications, and relevant coursework

Red & Yellow Creative School of Business

Certificate of Completion, Digital Content & Copywriting

2026 -

Grade: 98%

Completed Digital Content & Copywriting with a 98% distinction. Practical study in persuasive writing, brand communication, audience research, SEO, and content planning.