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Karla Kennedy

@karlakennedy

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Veterinary ops leader | MBA, RVT | Drives growth, innovation & strong team culture

United States

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for growth and development in veterinary healthcare.

As Clinical Manager of Anesthesia and Urgent Care at MedVet, bring over five years of leadership in optimizing patient care and operational efficiency. Spearheaded initiatives to improve anesthesia scheduling, significantly reducing overtime while enhancing care quality. Led the successful launch of urgent care services, contributing to measurable revenue growth and improved service delivery for patients. Ensured compliance with AAHA standards, achieving reaccreditation and underscoring a commitment to high-quality veterinary care.

Demonstrated a proven ability to foster team engagement and retention through targeted recognition initiatives and effective talent management. Developed marketing strategies that increased patient volumes and strengthened community involvement, aligning with the mission of advancing veterinary healthcare innovation. Dedicated to empowering teams to deliver exceptional care while driving operational excellence and sustainable growth.

Experience

Work history, roles, and key accomplishments

Current

Clinical Manager, Anesthesia & Urgent Care

Current

MedVet Worthington

Nov 2021 - Present (3 years 7 months)

Led urgent care launch, increasing revenue by 33% and refining service models. Optimized anesthesia schedules, cutting overtime by 24% and improving care quality. Recruit and onboard staff, ensuring operational readiness and high retention.

Urgent Care Management Anesthesia Scheduling Recruitment Marketing Strategies AAHA Standards Revenue Patient Care

Appointment Coordinator

Legacy Family Dental

Sep 2020 - Present (4 years 9 months)

Coordinated patient schedules, boosting efficiency and satisfaction. Exceeded targets by optimizing calendar management. Enhanced workflows with software, improving daily operations.

Scheduling Calendar Management Workflow Optimization Service Delivery Workflows Communication

Patient Coordinator

Worthington Dental Group

Jan 2019 - Present (6 years 5 months)

Coordinated dental team operations, enhancing patient care and scheduling efficiency. Boosted new patient intake from 54 to 63 monthly through strategic relationship management. Elevated specialty collections from 93% to 98% via focused financial oversight.

Patient Intake Dental Specialist Coordination Patient Support Team Collaboration

Education

Degrees, certifications, and relevant coursework

Capital University

Master of Business Administration, Business Administration

Completed a Master of Business Administration program. Focused on developing advanced business acumen and leadership skills relevant to various industries.