Cassna LaCount

Manage practice-management software database configuration and integrations across a 10-hospital network, providing troubleshooting, implementation support, and operational guidance. Develop pricing strategies and contribute to group-wide initiatives.

Direct operational and financial performance of a $1.5M annual veterinary hospital with four veterinarians and a 12-member support team. Own the hospital budget and lead monthly and quarterly business reviews using P&L data.

Selected to assume concurrent administrative leadership of a second high-volume hospital during an extended leadership absence while maintaining existing responsibilities. Supported operational continuity and evaluated onboarding, communication, and training processes.

Led day-to-day practice operations, staffing, workflow, and team support prior to acquisition by Cara Veterinary Support Services LLC. Promoted into the Hospital Director role following the 2021 acquisition.

Managed clinic operations for a team of up to 17 employees, including budgeting, purchasing, accounts receivable/payable reporting, staffing, and workflow coordination. Maintained accurate financial records and coordinated operational needs across multiple workflows.

Managed inventory levels and vendor relationships to maintain reliable medication and supply availability while supporting cost-conscious operations. Maintained electronic medical records in accordance with federal and state requirements and supported pharmacy, client-service, and clinical workflows.