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Karla Cardenas

@karlacardenas1

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Remote EA & Operations Manager | 25+ yrs | Bilingual EN/ES | Calendar, CRM, docs & processes | Open to part-time

Peru

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I’m a bilingual Executive Assistant and Operations Manager with 25+ years of experience supporting founders, executives, and international teams remotely across Canada and Latin America.

I specialize in calendar and inbox management, client coordination, CRM systems, documentation, and building SOPs and processes from scratch. I’m highly organized, proactive, and comfortable working independently — my goal is always to keep the executives I support focused on what matters most.

One of my most impactful contributions was managing two government arbitration processes with full confidentiality, helping recover more than USD 500,000 for the organization.

Earlier in my career, I coordinated key retail accounts at Tech Data Perú, negotiating purchase orders exceeding S/ 1,000,000 per campaign and earning Employee of the Region — LATAM recognition.

I hold a degree in Communications, a C2 English certification (EF SET 71/100), and a 100% Job Success Score on Upwork.

I’m currently seeking part-time remote opportunities where I can become a trusted long-term operational partner.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant / Office Manager / Project Coordinator

Current

AVA Consulting Group

Jul 2014 - Present (12 years 3 months)

Provided end-to-end remote administrative and operational support to executives and international teams across Canada and Latin America. Managed calendars, communications, documentation, and cross-functional workflows, and coordinated bilingual communication with clients and stakeholders.

Key Account Manager / Retail Operations Coordinator

Tech Data Perú SAC

Sep 2008 - Jan 2014 (5 years 4 months)

Coordinated communications, requirements, documentation, and follow-up with major retail accounts including Falabella, Oechsle, Plaza Vea, and Hiraoka. Managed end-to-end operational logistics involving suppliers, imports, warehouses, and distribution centers, and negotiated purchase orders exceeding S/ 1,000,000 per campaign.

Key Account Management Retail Operations Logistics Coordination Supplier Management Import Coordination Warehouse Management Distribution Negotiation Documentation Follow up Bilingual Communication

Event Organizer

INFODE

Jan 1998 - Dec 2005 (7 years 11 months)

Coordinated international training events with speakers from the United States, Chile, and Brazil. Managed logistics, schedules, materials, catering, certificates, and attendee communications, and served as bilingual liaison between international speakers and local participants.