Open to opportunities

Diana valenzuela

@dianavalenzuela1

Message

Executive Assistant and virtual operations professional improving workflows and KPI-driven communication.

Peru

Message

What I'm looking for

I’m looking for a remote or hybrid role where I can support executives and operations end-to-end—managing schedules and communications, tracking KPIs, improving workflows, and coordinating cross-functional projects with strong digital tools and accountability.

I’m a bilingual Business Management professional combining virtual assistance, project coordination, and administrative operations to support leadership teams remotely. I manage calendars, inbox organization, documentation, and executive coordination using tools like Google Workspace and Microsoft Office, and I ensure clear, timely communication through structured workflows. I also develop operational documentation (including playbooks) and help organize knowledge systems for smoother day-to-day execution.

From administrative support to team supervision, I’ve built a track record of process improvement and KPI monitoring. As a Billing & Collections Supervisor, I managed a team of 10, improved invoice-processing time by 50%, created KPI dashboards, and helped implement a new billing system that reduced processing time and operational errors. I’ve also led project coordination work using Agile methodologies and supported CEOs through executive calendars, leadership meeting coordination, and follow-up tracking.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Assistant Launch

Jun 2026 - Present (1 month)

Managed executive calendars and inbox scheduling using Google Workspace and Microsoft Office Suite, supporting daily executive coordination. Built structured documentation and coordinated cross-functional tasks while hosting virtual meetings via Zoom.

Calendar Management Email Management Scheduling Google Workspace Microsoft Office Suite Data Entry Documentation Cross functional Coordination Remote Collaboration Zoom

Billing & Collections Supervisor

Scharff International Courier & Cargo SA

Jan 2024 - Jan 2026 (2 years)

Supervised billing specialists and improved invoice-processing time by 50% while managing billing accuracy through KPI dashboards. Coordinated with finance, sales, and operations and implemented a new billing system to reduce processing time and operational errors.

Billing Collections Invoice Processing Team Supervision KPIs Process Improvement Cross functional Coordination Trello Reporting

Administrative Assistant

Backus (AB InBev)

Jan 2020 - Jan 2022 (2 years)

Handled daily settlement processes, document control, and cash compensation, while supporting Sales, Distribution, and Warehouse with customer claims and billing. Maintained daily and monthly KPI tracking and generated performance reports.

Document Control Compensation Billing Support KPI Tracking performance reporting Cross Functional Support

Administrative Assistant

TÜV Rheinland

Jan 2019 - Present (7 years 6 months)

Managed departmental information and weekly/monthly reporting for area coordinators, and monitored regulatory documentation for OSINERGMIN and local municipalities. Processed KPIs and tracked contractor valuation payments.

Regulatory Documentation KPI Tracking Compliance Support