Karissa Lorraine Orobia

Responsible for cold calling in a healthcare campaign, utilizing scripts to guide communication and generate leads. Collected and organized information from potential clients, submitting data into a shared Contact spreadsheet for team leads and managers.

Operated as a Variety Streamer on Twitch, cultivating an engaged community and managing a dedicated Discord Server as owner and administrator. Achieved Twitch Partner status in March 2021, demonstrating consistent content creation and audience growth.

Managed the schedule and itinerary for Congressman Bongbong Marcos, serving as Head of Operation Quick Count during the June 2010 elections. Provided basic technical computer and network troubleshooting support, and managed databases.

Diagnosed and troubleshot Smart Bro technical concerns for fixed wireless and mobile internet, performing Direct to Switch Provisioning to resolve account misalignment. Managed account disconnection requests, implemented churn prevention strategies, and processed approvals/disapprovals for bill reversals.

Managed the daily schedule for the VP of HRAD, including coordinating meetings, conferences, and applicant interviews. Conducted outbound calls to applicants for scheduled interviews, responded to emails for employment verification and internal communications, and maintained confidential employee 201 files and other documents.

Responsible for computing employee payroll and overtime pay, and assisted the Executive Secretary with various administrative tasks. Performed data entry and encoding duties to maintain accurate records.

Studied Computer Science.

Completed secondary education.